BMW

John 

on Cars.com

8 years ago

Horrible Experience Trying to get my leased BMW serviced and made to feel like I was pestering them. Long appointment times provided and no loaners are ever available. Paying for a lease that I can't drive because it is being serviced. I likely won't buy from here again 

MA 

on Cars.com

8 years ago

Very Unprofessional Called ready to purchase and was completely ignored only to find out after calling back that car was sold a few minutes before I called the second time around. Very unprofessional 

author 

on Cars.com

12 years ago

Awful customer service I bought a VW from them, and I was very happy with the car, until little things started breaking on it. They were mostly all covered by the warranty, so I never had to pay for any of them, but every time (it happened 4 times in less than a year) they took my car for at least a day, if not longer. The last time I went to get a part fixed, the service guy, Randy, didn't write down any of the problems that needed to be fixed and 3 days later, the car was still not fixed properly. The other guy at the serv... read more

Yestour 

on Cars.com

13 years ago

Bad Customer Service Didn't fix any issues under warranty twice - after a complaint, said that they would - when I went in they tried to charge me for there screwing up there repairs - what's really sad is that I've been a regular customer since '80 and had bought 15 cars from this group ! They used to be the best, now they are the worse. The Old Man died last year and the kiddies are running the show. Avoid at All Costs 

jo-jo 

on Cars.com

14 years ago

forvthe rich not thr commom man yo many hi class cars and noyhing that competers wiyh the forign car not happy!