This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We just purchased our 7th new BMW from Troy at BMW of Austin and couldn't be happier. He has been our Sales Consultant for 18 years. The buying and service process has always been exceptional! We love our new 530E!
I bought an X3. Love the car. The car buying experience was very smooth. Low pressure sales, working with Roy Tauriello was easy. I had already done some online research on what I wanted (CPO X3). Roy put me into a grey X3, told me to go drive it, use the Sport mode, and put it thru it's paces. After the first test drive, I mentioned that I'd like to find a car with a sun roof and satellite radio. In minutes Roy had me behind the wheel of exactly what I was looking for. Another 30 minute test drive, and I knew this was the c... read more
Sarah was very pleasant to work with and made my experience buying my first BMW smooth and easy. She knows her stuff and her professionalism is spot on!
I have now purchased 3 cards from BMW of Austin and Troy Massey, every time I walk away feeling more informed and well taken care of!
Always a great experience with BMW of Austin. This was our 2nd vehicle purchase with Troy Massey and we couldn't be happier with our X3. Seamless sale, process, and transaction. Fun and exciting production of vehicle and it came out more than perfect. The service area is amazing...from Starbucks, massage chairs, charging areas, refreshments, and a BMW shopping area. I actually get teased when I take off work for half the day for a car servicing... "going in to get your oil changed and a massage today?" Great overall experien... read more
Had my car in to get an oil change and to have it checked out. I was switched 2 times and pawned off on 2 different service advisors. The the cashier came and got me. The service advisor did not even come out to tell me or go over what all was found. I will be taking it to a different BMW dealership for sure. When the manager called me back all he didn't have much to say. But it's usually costomery but not all the time
Troy Massey was very professional and friendly in giving his time to make sure we had all our questions answered and gave us a wonderful demonstration of the X5 we ordered and received.
I have been buying new cars for forty years and our experience at BMW of Austin was the best we have ever had. Troy Massey was not obtrusive or heavy handed yet was always there when you needed questions answered. The rest of the staff was very helpful and cheerful. Highly recommend.
BMW AUSTIN is great** Had a car custom built- CHRISTOPHER MARKEY is fabulous; he had it done in no time, made the paperwork simple and easy, returned calls and emails immediately; answered everything clearly and never felt like he was a "typical shady car salesman" TROY MASSEY - was the gentleman I dealt with while in the office. I cannot say enough good things about him. He went above and beyond at every turn. He is the ONLY person besides CHRISTOPHER MARKEY that I would deal with. I have driven BMWs for over a decade and h... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.