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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Wonderful buying experience" We were looking into a number of luxury SUVs (Infiniti QX50, Audi A5 etc.) and at the last moment, stopped by the Austin BMW dealership. Mr. Charlie Baze waited on us and showed us various SUVs and never tried a hard sell with us. He was friendly, professional and at the end, explored all possible ways to get us the best deal possible. Thanks to Charlie, we decided to go with BMW for our SUV. Great experience
Business response:
Thank you for taking the time to recognize Charlie. We're thrilled that he was so helpful in ensuring that you made the best decision. Congratulations on your BMW, and we hope to serve you again for your future vehicle needs.
"Purchase" I recently purchase a 230i convertible that had been used as a loaner car. My salesman, Troy, made the experience painless. I feel like I got a fair deal. Since moving to the Austin area I have also used this dealership for maintenance on my other car. They always do a good job and meet expectations.
Business response:
Hi Steve, we're pleased that Troy was helpful during your experience with us. We hope you enjoy your vehicle, and please come back if we can assist you with anything else.
"Excellent Customer Service" I recently took delivery of my fourth BMW, a 2018 340i, from BMW of Austin. My Sales Consultant, Troy Massey, has helped me get into each of those 4 cars. Troy provides excellent customer service. He is always friendly and extremely helpful. To say I am a picky customer would be an understatement, but Troy's patience always pays off because he finds exactly what I have in mind. I never feel pressured into making a decision to purchase and that is one reason I keep returning. The dealership also h... read more
Business response:
Congratulations on your new BMW! We are so pleased to hear that you always have an amazing car buying experience with us. We will be sure to pass on your kind words to Troy and the rest of our team for providing you with friendly, professional, and knowledgeable service. If you ever need anything else, you know where to find us!
"Fantastic Experience " BMW of Austin was the best car buying experience I have ever had. I highly recommend working with Charlie Baze. He is extremely knowledgeable and was a joy to work with overall.
Business response:
We are so pleased to have been a part of your best car buying experience! Charlize will be so happy to hear of the wonderful review. Thank you so much for the recommendation and we hope you are enjoying your new ride!
"BMW 540i" I had a great experience purchasing my car. Caitlin helped me through the process of buying my car, and I have car mats waiting for me when I pick up my tags.
Business response:
We're pleased that you had a five-star experience with us! Caitlin was happy to help you and ensure that you were satisfied with your purchase. If you need assistance with anything else, then please let us know. We are always happy to help.
""Best salesman i ever met"" Charlie Base was the one made my mind changed from purchasing a Mercedes SUV to BMW X2. I loved his quick/simple/professional explanation on customer's inquiries.. I would definitely recommend him to anyone I know. GO Charlie!!
Business response:
Hello, Thank you for sharing your experience with Charlie. We're so lucky to have him on our team. Congratulations on your new BMW X2! Please let us know if we can do anything else for you. We welcome you back.
"Great service and courteous, knowledgeable staff." My husband and I love BMw’s And we have a choice of who we can buy cars; we Choose to work with Mike Hannaway at BMW of Austin because he is organized, knowledgeable, ready to spend as much Rome is needed, and he keeps in touch from time to time. Scott Liedtke takes great care of our service needs.
Business response:
We're pleased to have earned your recommendation! It's great to know that you enjoyed working with Mike and Scott. They were happy to take care of you and your vehicle needs. If you need anything else, then please reach out.
"Mike Hanaway is a rockstar" Mike Hanaway was one of the best parts of my experience leasing my BMW. I would use him again and would recommend him to anyone I know buying or leasing a vehicle. Thanks Mike!
Business response:
Congratulations on your new car! Thanks for sharing your experience with Mike, we appreciate your recommendation. Feel free to let us know if we can assist you again.
"Great service" Low pressure, very professional in both sales and finance dept. Test drive and overall tour of the dealership was first class. MIke is very knowledgable about what he is selling.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.