BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

2060 Biscayne Blvd, Miami, FL, 33137, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.84,339 reviews
Select a rating
Omar Rodrguez's profile image
Omar Rodrguez 
9 years ago

Review for SERVICE Maruf... Great Service !! I had a loaner,clean and nice.the girls were super fast and helpful.the only thing is that my car was not cleaned when they returned to me. Rest was amazing as always. 

GUILLERMO DEHOWARTZ's profile image
GUILLERMO DEHOWARTZ 
9 years ago

ELMER ORELLANA ELMER ORELLANA, MY CUSTOMER SERVICE REP WAS AMAZING. SINCE THIS WAS MY FIRST VISIT TO THE SERVICE DEPARTMENT HE MADE SURE THAT I UNDERSTOOD THE PROCEDURES AND THE WAIT TIME WAS MINIMAL AND WITHIN THE ESTIMATED SERVICE TIME. ALL IN ALL EVERYONE THAT GREETED ME GAVE ME THE RESPECT OF A ROLLS ROYCE CUSTOMER. A PLUS!!! 

Santiago Armando's profile image
Santiago Armando 
9 years ago

Annualy Service Appointment / Maintenance Giovanna is an excellent customer service representative. Always very attentive and responsive to detail and issues/concerns. She works very hard to ensure that she checks for all and any issues during the yearly service/maintenance appointment (i.e. tires, washer fluid, other checklist items, issues, etc.). 

Jennifer's profile image
Jennifer 
9 years ago

Experience at Braman MINI I had an excellent experience at Braman MINI. Customer service was excellent. I would recommend to anyone. 

Marcos Puente's profile image
Marcos Puente 
9 years ago

Extremely satisfied Juana and Ignacio (sales person and finance manager) were amazing. Excellent customer service, I was limited in my time to be able to make it into the dealership however they worked with me and were very attentive the entire time, and land additionally, Ignacio got me a better rate for the financing than initially quoted. I was very satisfied, Braman was definitely a pleasure! 

angel d cordova's profile image
angel d cordova 
9 years ago

owner excellent service and very up front with information 

Claude M. Francis's profile image
Claude M. Francis 
9 years ago

Mr. Claude Francis I was really intrigued by Chris's smile, the sale rep, when he approached me and briefed quickly about the deals that were available that day. 

Alejandra Figueroa's profile image
Alejandra Figueroa 
9 years ago

Alejandra Figueroa Amazing service! Always happy! Got a loaner and everything taken care of. 

Jay's profile image
Jay 
9 years ago

Braman BMW My car's under warranty, but it's racked up about $18-20k in work in the 3.5 yrs I've owned it. (Just 26k miles.) 335i convertible, 2013. I just had the cylinder head replaced. 15 days in the shop. It's not the first time they've had it over a week. In no way do I blame the dealer but it certainly casts German engineering in a bad light. Braman is thorough but at this point I'm exhausted. I'd have thought that BMW USA would've stepped in at this point. Customer service is fine, with two exceptions. 1. The service ... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,339 reviews. 

When is BMW open?

BMW is closed now. It will open at 11:00 a.m.