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BMW
- Automotive
- Saint Louis, MO
About this business
Location details
3015 S Hanley Rd, Saint Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Had to wait 30 minutes to meet with service writer...." Had to wait 30 minutes to meet with service writer. Otherwise efficiently repaired my cars brake system. I was disappointed that they identified a costly necessary repair.
"Very friendly and courteous staff. Worked to meet my..." Very friendly and courteous staff. Worked to meet my price and time constraints. Appointment and mask was required which tended to make things smoother. Mask was not a plus
Business response:
Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!
"Linda did a great job! She made sure to make sure my car..." Linda did a great job! She made sure to make sure my car was detailed in every way possible and also make sure I had all my warranty work up to date. She kept me up to date on the service. Loaner was great, cashier was helpful and car looked amazing!
Business response:
Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. We are grateful to have such a courteous staff. Thank you for choosing Autohaus, we look forward to seeing you again!
"Awesome customer service. I would definitely use their..." Awesome customer service. I would definitely use their services again. I loved the way follow the guidelines to prevent the spread of Covid-19. A+
"I always feel well taken care of at Autohaus. Patti is..." I always feel well taken care of at Autohaus. Patti is the best, the team is solid and everyone remembers me. It makes owning a car as easy as it can be
Business response:
Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is indeed one of the best! Thank you for choosing Autohaus!
"They were very welcoming and took great care of me. When..." They were very welcoming and took great care of me. When I first walked in the nice ladies up front made sure I knew who I was looking for and got a free water from them. Awesome customer service and care, the tech guy that comes out and shows you all the neat features the car has was awesome. Test drive sold me right away. Thanks Autohaus for your service!!!
Business response:
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
"The dealership performed the maintenance on my vehicle..." The dealership performed the maintenance on my vehicle very quickly while I waited. The work was performed very well and my car was returned cleaned and washed. The waiting area is first class so the wait time passed very quickly. Chris knows my car and knows what maintenance I need.
Business response:
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
"Great service as always. I was greeted as soon as I..." Great service as always. I was greeted as soon as I arrived and I was in and out in an hour. Mike Crader and Linda Shaeffer and the rest of the service team are always great to see.
Business response:
Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Mike and Linda are great assets to our team. Thank you for choosing Autohaus!
"Excellent Customer Service! After purchasing a preowned..." Excellent Customer Service! After purchasing a preowned X3 from Nick in May, our check engine light came on. I called the service department and Mike arranged for us to get the car right in. He arranged for a loaner vehicle, repaired our X3 under warranty and greeted me with a smile upon return! I appreciated the friendliness, respect of time, wearing of masks during the pandemic and cleanliness of the vehicles and showroom. We highly recommend Autohaus BMW!
Business response:
Thank you for the 5-star rating! Nick and Mike both inhibit the true Autohaus experience qualities as we are lucky to have them apart of our team. We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for the future referrals as well as choosing Autohaus, we look forward to seeing you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,307 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.