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3015 S Hanley Rd, Saint Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Appreciate going over prices before starting the service...." Appreciate going over prices before starting the service. They were very friendly and quick on my service. I would have preferred they went over any issues found or fixed vs leaving me a general report. But overall a good experience.
Business response:
Thank you for the 5-star rating! We are happy to know that you had a good experience with us. It is important to us to have a mutual understanding between the advisor and client with a successful outcome!
"Had to take care of my daughter’s car from a distance and..." Had to take care of my daughter’s car from a distance and they were so easy to work with over the phone and completed everything she needed done in a very timely manner.
Business response:
Thank you for your review! We are pleased to hear about your prompt and professional experience with us.
"Terrific service" I bought my X3 at another dealership but service it here. Patti Kupfer is my service specialist, and she has been wonderful to deal with. Servicing cars can often be a chore but she is efficient, knowledgeable, helpful and friendly. She makes the whole process much, much easier. Can’t say enough about the service here, and in particular Patti.
Business response:
Thank you for the positive review! Patti is one of the best advisors, we are so happy to have her apart of our team! We look forward to future positive experiences with you!
"Patti did a great job. I felt very comfortable with her...." Patti did a great job. I felt very comfortable with her. The service to my 3 series was excellent. I will definitely be back. Thank you.
"Wonderful , courteous, service. Extremely professional...." Wonderful , courteous, service. Extremely professional. Autohaus has a lifetime customer. I was treated so very well. Beautiful comfortable showroom. Every person I had contact with went above and beyond
Business response:
Thank you for the outstanding review! Our sales team strives to be successful on a personal and professional level. We are so grateful to have a staff that goes above and beyond! Thank you for choosing Autohaus and congratulations on your new purchase!
"Patti gives Fantastic customer care. Always so polite and..." Patti gives Fantastic customer care. Always so polite and professional. Nothing is too difficult for her. She is always just a call away & makes sure I am ALWAYS taken care of. She is Awesome and you can tell she loves her job and her customers! Thanks Patti!
"I would like it to go on record that we have received..." I would like it to go on record that we have received excellent service from our service advisor Patti. My wife and I are kept fully informed as to problem solving and believe the pricing to be both competitive and honest. Thanks to Patti for her excellent customer care and the offer of a courtesy car is always appreciated. Patti truly ease our minds each time we come to see you!
Business response:
Thank you for the 5-star rating! Patti is very transparent and professional about the service being done. Thank you for choosing Autohaus, we are so happy to hear about your great experience with us!
"Was recently up at the dealership and had the best..." Was recently up at the dealership and had the best experience with Patti. Friendly, welcoming, and knowledgeable she answered all my questions about finding a new SUV for my family perfectly. I’d recommend Patti to anyone.
Business response:
Thank you for the review! We are thrilled to know that you had an overall 5-star experience with us. Patti is one of the best, thank you for the referrals!
"If you are looking for a BMW, you owe it to yourself to..." If you are looking for a BMW, you owe it to yourself to visit Jens at Autohaus. No BS and no games. Jens is respectful of your time, is completely transparent and his pricing, and was a consummate professional. We’ve bought from all of the BMW dealers in St. Louis in Autohaus was head and shoulders above the other dealers. Jens is simply the best around he’ll get my business again when it’s time to get another BMW.
Business response:
Thank you for the 5-star rating! We are so happy to hear about your positive experience with us. Jens is truly a great asset to our sales team. Thank you for choosing Autohaus BMW and congratulations on the new purchase!
BMW has a 4.8 star rating with 4,307 reviews.
BMW is closed now. It will open at 9:00 a.m.