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BMW
- Automotive
- Valencia, CA
About this business
Location details
23435 Valencia Blvd, Valencia, Valencia, CA, 91355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Valencia BMW Service department Rushed over there on Saturday night and got there 7 minutes before service closing. The service front desk representative was able to help me and got me into a loaner since my vehicle was non driveable due to a punctured tire. Then Vanessa the service representative as always took great care of my vehicles needs and all things needed completed ASAP. Great service
Business response:
Hi Anthony, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Marvin Ochoa The salesman David has incredible customer service, he took the time to listen to me and did the best he could to help me out, the janitorial lady was really nice to me, she nicely showed me whe the coffee machine was and the restrooms, very kind, the sales manager Gary was very helpful, only thing is I observed few employees not using masks around the sales floor, they where walking like if they didn?t care, not good, everything else I will recommend to anyone who needs your service, specially salesman David th... read more
Business response:
Marvin, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
justin32@msn.com Can't say enough how great the staff and service is at Valencia BMW. I've bought 3 cars in the last 4 years from them and my next will come from them as well!
Business response:
Justin, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Stevekuss68@gmail.com Gregg Nagel is an absolute asset to Valencia BMW. Professional, Friendly, Accommodating, a pure joy to work with. I have never even considered buying a BMW but if buying a car is as easy as selling one, I would definitely choose Valencia BMW.
Business response:
Hello Steve, it means so much to us that you chose our dealership! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
First Service on BMW X3 Very thorough service - friendly, hassle-free, detailed and the loaner was an upgrade.
Business response:
We appreciate you taking the time to leave us a response, Yuri! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
BMW Valencia I had a great experience at the BMW Valencia dealer! I?ll come back again.
Business response:
Raul, your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!
Schedule service for my vehicle. I've been having my car serviced with Valencia BMW for almost 3yrs and no complaints at all, my service advisor Robert Perez is very professional and courteous.
Business response:
Kevin, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Front Brake Check Had my brakes checked after non dealer shop told me I needed front pads and rotors replaced after pads were replaced after less than 8000 miles. All four brakes were fine.
Business response:
Ernest, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Great customer service Everyone was fantastic in the service and warranty divisions. The facilities were well-kept, the people made a real effort to make sure I was taken care of. I wish we could have determined where my small oil leak was coming from. They told me to bring it back in about a thousand miles to check it again. I don?t think it?s just going to go away, so I don?t see why I need to go in again. I would have preferred that it had been resolved at the time. Otherwise, I was very happy with my experience.
Business response:
Hello Sandra, we appreciate you taking the time to leave us this feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,332 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.