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BMW

4.6

About this business

Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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AJ 
3 years ago

Michael Hall was fantastic to work with and did a great job making the experience quick and easy. 

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rachelp 
3 years ago

Sam is truly amazing! I truly couldn't of asked for a better person to work with to find me a great car. 

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springman118 
3 years ago

Friendly, courtesy, great atmosphere. Very informative, all questions answered with clarity. I would recommend. Found just what I was looking for. Great service! 

Business response:

Thank you so much for sharing your 5 star experience with Michael! Our goal is to make your buying experience better and it sounds like the team did just that. Thank you for trusting us with your purchase. 

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Jordanlimberg 
3 years ago

Michael did everything professionally and prompt. Very helpful with the car buying process made it quick and easy. 

Business response:

A fantastic buying experience is precisely what we strive for here at Lou Bachrodt! It's great to see Michael made the process easy for you but would love to know what would have made the experience 5 star worthy?! I encourage you to reach out to me directly if you have any questions or concerns. Feedback from customers like you help us continue to improve as we grow our business. Thank you for taking the time to share your experience. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com 

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Sam.eden84 
3 years ago

Very helpful people. They made finding a new car very easy for me. Would highly recommend. 

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pattirhode 
3 years ago

Purchased a 2022 Chevy Trailblazer from Joe Luy. LOVE the car and Joe was great. He made the process go so slick and was very thorough in showing us all the gadgets on the vehicle. Recommend calling Joe Luy!! 

Business response:

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

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Mccluskytoni1 
3 years ago

This was an awesome place to buy. Great dealer and great auto mall!! Will return! 

Business response:

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

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Dehlia 
3 years ago

Michael provided amazing customer service. He was kind, patient, and diligent while working with me! 

Business response:

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

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Meganmhny 
3 years ago

Michael and Neil in customer service saved our lives today! Our car broke down on a cross country road trip and we were stranded. Luckily we reached out to Lou Bachrodt and within a few hours we had a new car, and now we will be able to make it to our family for Christmas. We are forever grateful for the help! 

Business response:

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Bob Poduch, Service Manager bob.poduch@bachrodt.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.