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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"My experience at Lou Bachrodt was one of the best I’ve..." My experience at Lou Bachrodt was one of the best I’ve ever had at any dealership. My salesman, Prosper, was a really nice, genuine guy. Not pushy or aggressive at all. The whole process was so laid back and efficient, no nonsense or games like you normally would expect. They gave me a good deal on a really nice used car, and I couldn’t be happier.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I haven’t bought a vehicle from a dealership since 2007..." I haven’t bought a vehicle from a dealership since 2007 so I was a little nervous about the experience, but it turned out great! Victor Ladd and his team were knowledgeable and professional. We are very happy with our vehicle!
Business response:
Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Victor and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Kind, courteous and met all my needs! Despite the..." Kind, courteous and met all my needs! Despite the shortage of they have enough quality vehicles that made my choice tough.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Very kind very knowledgeable and made the experience easy..." Very kind very knowledgeable and made the experience easy for us!! We will be recommending this place to others
Business response:
We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Frank Torres setup the appointment for our 2021 GMC..." Frank Torres setup the appointment for our 2021 GMC SIERRA to get the tonneau cover, grille and paint and interior package installed. Everyone in the service department were courteous and professional and got our truck done very quickly. The grille puts the looks of the truck over the top.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lathrop, Service Manager jim.lathrop@bachrodt.com
"Great customer service by Prosper Rubino and sales..." Great customer service by Prosper Rubino and sales manager Shain Bono! Would definitely recommend buying a car from here. Experience was great from start to finish 😀
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Jenny worked very hard to help us see and test drive, and..." Jenny worked very hard to help us see and test drive, and ultimately buy, a trade-in that had not even been processed yet. One of the best dealer experiences we’ve ever had.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Jenny was very informative and a pleasure to do business..." Jenny was very informative and a pleasure to do business with. I would recommend her to anyone. Thank you so much for making our truck buying simple.
Business response:
Michael, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Frank Torres and everyone that helped us were honest and..." Frank Torres and everyone that helped us were honest and very professional and helped us get our 2021 GMC SIERRA AT4 pickup at a great price. We've had it for a week now and love it. We will refer our friends to Frank and Lou Bachrodt.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.