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BMW

4.6

About this business

Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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Mmggnggvg's profile image
Mmggnggvg 
4 years ago

"Sam was amazing. Went way above anything you could ask..." Sam was amazing. Went way above anything you could ask for. Highly recommend going to see him if you are shopping for a vehicle. Thank you again Sam! 

Business response:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

torylawson67's profile image
torylawson67 
4 years ago

"Adam helped us find the vehicle that was right for us! He..." Adam helped us find the vehicle that was right for us! He eased all of our fears and anxiety about the car buying process. Everything was simple and we were driving home in a much needed new vehicle. Our experience with Lou Bachrodt and with Adam was great! We’ll be back! 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Angelaaaguilera's profile image
Angelaaaguilera 
4 years ago

"I loved the service as a first time car buyer I was..." I loved the service as a first time car buyer I was extremely intimidated but Adam made the process extremely smooth, he showed many options as to what I was looking for and helped me find what I wanted! 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Mmggnggvg's profile image
Mmggnggvg 
4 years ago

"Hands down can’t thank you enough for going over and..." Hands down can’t thank you enough for going over and above helping us get the best deal for financing today! Nothing didn’t go unnoticed by pushing to make a even better deal to help lower our payments! Thanks again! 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Meliss's profile image
Meliss 
4 years ago

"Our experience was an A+rating from start to finish. All..." Our experience was an A+rating from start to finish. All of the staff we came into contact with were friendly and helpful and very knowledgeable. I highly recommend this dealership and will refer my friends and family there in the future. Our dealership of choice. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

jeffajay65's profile image
jeffajay65 
4 years ago

"This is one of the best dealership I have ever been to...." This is one of the best dealership I have ever been to. My first impression was so pleasant and I was able to get a dream car unexpectedly. This will last for a long time. 

Business response:

Thank you so much for taking the time to share your feedback with us, Jeff! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

RandyH's profile image
RandyH 
4 years ago

"Everything went pretty good although the car was not..." Everything went pretty good although the car was not vacuumed at time of delivery so I did it myself the next day after I noticed. Not a big deal and I realize it is a used car but c'mon man. Those are the little details that keep people coming back. 

Business response:

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Kmorrison237's profile image
Kmorrison237 
4 years ago

"Sam Ferrille made our experience absolutely great! He was..." Sam Ferrille made our experience absolutely great! He was very professional and polite. Sam didn’t make us feel rushed or like he was just trying to make a sale. He went above and beyond, located a specific vehicle for us and had clear communication the entire time. Sam made the process easy for us even while finding a lender that would accept us and still be a good deal for us. 

Business response:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Dawn 53's profile image
Dawn 53 
4 years ago

"The BEST car buying experience EVER!! This is 2nd time we..." The BEST car buying experience EVER!! This is 2nd time we have bought a car thru your dealership and used Jennifer specifically....she is the BEST!!! 

Business response:

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.