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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"The Volkswagen dealer is excellent. The atmosphere is..." The Volkswagen dealer is excellent. The atmosphere is very welcoming and friendly, and the customer service was impeccable. The team really makes you feel welcomed and well-supported through the car buying process. A special thank you to Naim on helping me find the perfect car!
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
"I was highly recommended by my son. He bought a BMW in..." I was highly recommended by my son. He bought a BMW in your dealer. Al was very professional GREAT JOB!! Al, keep up the great job. Will highly recommend family and friends. Also Patti or pam great customer service.
Business response:
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future.
"Sam over at Lou Bachrodt Auto mall is one of the best..." Sam over at Lou Bachrodt Auto mall is one of the best salesman I’ve ever dealt with. There’s a reason why I was a repeat customer of his. Sam as well as the whole team at Lou Bachrodt are top notch to deal with. I would recommend Sam to anyone of my friends or family who are in the market for a car!
Business response:
Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
"John was extremely helpful. He honored all of my requests..." John was extremely helpful. He honored all of my requests and requirements in my shopping experience. The entire process was comfortable and easy. I walked away with a car I love in the budget I set with all the boxes checked off my wishlist.
Business response:
Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon!
"Jennifer was awesome to work with! She explained..." Jennifer was awesome to work with! She explained everything throughly and was very straightforward! It was a pleasure! I’ll recommend her to work with!
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service.
"Very impressed with the appearance of the store, lot was..." Very impressed with the appearance of the store, lot was clean and well displayed out. Prosper greeted my when I pulled up and staff was super friendly, highly recommend
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
"A anyone looking for a Volkswagen shorts definitely go..." A anyone looking for a Volkswagen shorts definitely go see Adam Dokken. I've bought a lot of cars in my time and dealing with Adam was one of the easiest salesman I have ever dealt with. Great communication, he answered every question I had. I also thought that the deal I got was one of the best in the state of Illinois. And trust me..I shop around. I have no problem driving up to 400 miles to get a car. If you want a salesmen that's down to earth and as easy to tal... read more
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
"The transaction went very smooth and went beyond my..." The transaction went very smooth and went beyond my expectations. The salesperson, Sam was extremely helpful and saw to it that we were completely satisfied with everything before we left with the car. I would recommend him highly
Business response:
Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know.
"Mr Hall was very polite, patient and professional.It was..." Mr Hall was very polite, patient and professional.It was a pleasure working with him. I would recommend this young man to all my family and Friends who were interested in purchasing a vehicle from a nice clean professional dealer ship.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.