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BMW
- Automotive
- Lincoln, NE
About this business
Location details
6741 Telluride Dr, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Service Department - Poor Experience" Brought in my X5M for a recall on the passenger airbag. Husker Auto BMW did a 27 point inspection upon arrival. Husker Auto's own inspection report states windshield is in good shape. Husker Auto BMW had the vehicle for several days. At pickup I noticed the windshield was cracked from top middle all the way to bottom right corner. The service advisor said Sara Hansen (Manager) would call me the next day. Nope. I had to follow up leaving a voice mail message and at least a half dozen plu... read more
"worst service department " I would no longer support or recommend this location as Brooke in the service department had left . they do not return call ,and they are unprofessional .they returned my car after my last oil change with a damaged bumper, oil change computer check light not reset , car not washed . I had left so many voicemail about my bumper and no one has ever returned my calls. bmw lincoln , you seem to forget that you work for your customers and not the other way around . I never had issues when Brooke used t... read more
"Worst managment ever!" I took my cars there three times, and all 3 had issues with service reps. Manager didn't even call back after leaving 10 messages (voice messages + written messages from reps). I would recommend to use service else where.
I took my cars there three times, and all 3 had issues with service reps. Manager didn't even call back after leaving 10 messages (voice messages + written messages from reps). I would recommend to use service else where.
These guys were all nice and friendly when I bought the used car (was one year old with less than 5000 miles on it), but when the car had a major failure (with less than 5500 miles on it), it was there service department that screwed it up so the original power train warranty wouldn't cover it and they did nothing other than tell us it was ours to take up with the manufacturer after waiting almost 2 weeks to get any answers out of them.
Really don't want to trust used department as they are not truthful. Upper management refused to even speak to me. Called upper management over 20 times and they never got back to me. Was promised a refund of my deposit $ and never received. Horrible. I was out of state and they treated me with utter disrespect. Will never buy from BMW or Mini die to this dealership.
Well it started with 12 hits on my credit the first day got a ford focus ... Paid on it for a year and then traded it in for a Toyota camary found out they didnt have a title for it .. They told me to drive this car on expired intransits till they got the title ... never happened ... So i traded that car in for a bmw x5 .. " the best one they had cause of what happened with the toyota " i have it six months and now there is over $7000 worth of repiars ... And two recalls ... Plz what ever you do do not go to this place for a... read more
The Internet sales guy is sleazy. He's who gives used car salesmen a bad name. Lies about what is sold/not sold to get you there. Website is slow to update inventory. One car looked like it had been flooded inside. Had down to the metal scratches fixed with a paint pen from Walmart. They wouldn't clean filthy cars until you buy them. Other cars had delivery photos on the Internet listing that included cosmetic damage. But had horrible work subsequently done. One had a cracked bumper. One car smoked during a cold start. Their... read more
My wife took our X5 in for an oil change and complete detail. He knew it was going to be several hours, and didn't bother to ask my wife if she wanted a loaner. Seriously, they alway offer me one when I take the vehicles in. They never ask her if she wants one when she does. She sat there 5 hours, and then I got there and sat the next 1 1/2 hours. Service advisor was condecending, and frankly rude. Denied having a conversation with my wife, and then told me that he wasn't going to argue with me about it. They do good mechani... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 694 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.