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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"everything went smoothly, good experience, no complaints...." everything went smoothly, good experience, no complaints. From the point I handed in the car up until i received it, i was in constant communication with my servicing agent. Very responsive.
Business response:
Thank you for taking the time to share your thoughts on working with Christopher and our service team. We're glad to hear we delivered such a great experience!
"We have never bought a car without spending time in the..." We have never bought a car without spending time in the dealership. Covid has made us very cautious but Nico Rutella our sales rep was incredibly professional and straight forward. He was instrumental in our making the decision and made it very easy to do all but the delivery over the phone. No pressure and negotiated a very fair deal. During the delivery, he made sure that all papers could be signed without a face to face and it went off without a hitch. This is o... read more
Business response:
Here at Rallye BMW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your 3rd experience working with Nico! It was a pleasure having you at the dealership. We appreciate your review!
"I purchased a precertified X3. The level of treatment and..." I purchased a precertified X3. The level of treatment and professionalism demonstrated by Ms Shoronda James was remarkable. What made my experience unique was her attention to detail. She was able to explain the warranty package and how it would affect my rates. There is a saying: the most talented and hardworking always has a way of reaching the top—-Ms Shoronda James proves that point. BMW is lucky to have such a talented and personable individual on their team... read more
Business response:
Thank you for choosing Rallye BMW! We're always happy to help in any way possible. Congratulations on your new X3! Come back soon if there's anything else that George and Sharonda can assist you with!
"I always have a great experience at this Rallye BMW..." I always have a great experience at this Rallye BMW dealership. The staff is courteous and efficient. The environment is clean and tidy. I'd highly recommend this dealership for a great finance and service experience.
Business response:
It's great to hear that David and Frank were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!
"I brought my car in for inspection as I had purchased a..." I brought my car in for inspection as I had purchased a CPO in New jersey. I needed to have NYS inspection performed. Kyle my service advisor was very accomodating and visit was outstanding. Chris (service manager) and Kyle both followed up. Excellent customer service as always. I have been a customer of Rallye for 30 years.
Business response:
Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to assisting you with any future automotive needs!
"Friendly service, kept me up to date when my car would be..." Friendly service, kept me up to date when my car would be finished. They sent pictures of the problem with my car. Would definitely recommend Rallye
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
"Today’s visit was to adjust tire pressure. All was..." Today’s visit was to adjust tire pressure. All was good.Adam took care of the issue. Upon my arrival and I believe Omar did the service.
Business response:
Thank you for sharing your review! It's a pleasure to know that Adam and Omar provided you with such excellent assistance. We hope to see you again!
"Thank you Vito for making it happen! Vito was extremely..." Thank you Vito for making it happen! Vito was extremely professional and helpful throughout the leasing process. I highly recommend him. I am very happy with my purchase and will definitely go back to him for my next lease...
Business response:
Thank you, Lizandra, it's fantastic to hear that Vito provided you with great customer service while assisting you with your new lease! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye BMW!
"Very pleasant experience with Chris Williams to get my..." Very pleasant experience with Chris Williams to get my vehicle serviced, though part of the issue wasn't completely solved. Not entirely happy with the quality of the car wash, however, as I got some horrible swirl marks that I will likely have to get removed.
Business response:
Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.