This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Could not have been more satisfied with the care I..." Could not have been more satisfied with the care I received. After dropping off my brand new vehicle in an emergency after business hours, they reached out and assured me that they would quickly assess the situation. They did. The malfunction was terrifying and unfortunate, but Ralley did everything to rectify the situation and reassure me. Professional. Knowledgeable. Courteous. Thorough.
Business response:
Thank you for the wonderful review, Dana! It is our pleasure to be able to assist you. We appreciate your business and will see you again in the future!
"Purchasing a car by telephone from David Huang at Rallye..." Purchasing a car by telephone from David Huang at Rallye was easy. David was able to answer all my questions and make useful suggestions with regard to options. This X5 is the 5th BMW we purchased from Rallye and our 8th BMW. The price was competitive and the service is always excellent.
Business response:
Thank you for the five-star review! We are glad to hear of your experience purchasing a new BMW X5, and look forward to seeing you again in the future. Thank you for being a Rallye customer!
"2 days after i took home the certified pre owned X5, I..." 2 days after i took home the certified pre owned X5, I had a problem with the driver's lock. I was upset but they took care of it right away. I called Joe Cavero who connected us with the service dept who took care of the issue.
Business response:
Thank you for sharing your experience! We are glad to hear that our service team was able to address the issue with your driver's lock, and take care of the problem. We are always here to assist you! Thanks again.
"Very cordial as soon as I arrived and attentive to my..." Very cordial as soon as I arrived and attentive to my vehicle’s needs in regards to my brakes needing to be changed soon. I just request to call me again if they cannot find me at the waiting area once my car is done. The last time I went into the waiting area 5 minutes after I received the call and waited 10 minutes until the receptionist noticed me. Overall good service, thank you.
Business response:
Thank you for providing us with your feedback. If you have any additional concerns or questions please feel free to contact us! Thank you.
"Had a very nice experience with Rallye, our salesperson..." Had a very nice experience with Rallye, our salesperson Mika was excellent. We felt very comfortable with her honesty and friendliness. Looking forward to our next vehicle with Mika and Rallye.
Business response:
Thank you for taking the time to share your feedback, Dennis! It is a pleasure to know that you had a top-notch experience working with Mika! We look forward to seeing you again in the future.
"Good job! Diagnosed and fixed my wheel bearing issue and..." Good job! Diagnosed and fixed my wheel bearing issue and the car is as quiet as a kitten once again. Loaner was a real pleasure
Business response:
Thank you for sharing your experience with us! It is a pleasure to hear of your visit and we thank you for being our customer!
"I can always count on Bert Vargas for a good deal for the..." I can always count on Bert Vargas for a good deal for the past 25+ years. Excellent Service and professionalism is always the best. Thank you!
"Car was taken for service at the designated time. The..." Car was taken for service at the designated time. The service was completed in a reasonable period of time. Bret Hines was professional & pleasant. Good. Good. Good.Good.
Business response:
Thank you for sharing your experience with us! It is a pleasure to hear of your visit and we thank you for being our customer!
"My experience with Rallye BMW was wonderful. Len was such..." My experience with Rallye BMW was wonderful. Len was such a great help and extremely genuine, I'm glad to have been assisted by him.
Business response:
Thank you for the wonderful review! We are thrilled to hear of your experience working with Lenard. Hope to see you again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.