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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Disappointed no coffee was available Though car trouble..." Disappointed no coffee was available Though car trouble sucks i love the BMW experience. The cost of service should be reduced i only came in for an evaluation/check-up and it was over $200 nothing was fixed. Shuttle service would have been helpful or they should pay for an Uber/Lyft to pick me up and bring me back to the dealer to pick up my car. I know my last car was a Mercedes and they they provide that service. My service rep didn't call to update me on the st... read more
Business response:
Thank you for providing us with your feedback, we apologize for any issues you encountered during your experience.
"I wouldn't go anywhere else. Also thank you to Carol..." I wouldn't go anywhere else. Also thank you to Carol Muniz and Kevin Grant for always detailing and explaining the service and reccomendations to keep my vehicle in best running shape.
Business response:
Thank you for your wonderful feedback on your experience with Carol and Kevin!
"Vito was professional, courteous and knowledgeable...." Vito was professional, courteous and knowledgeable. Leasing a car is is usually not a good experience for me. Vito was easy to deal with which made me feel comfortable.
Business response:
Thank you for providing us with your great feedback on your recent experience with Vito.
"Robert Wachsman is a consummate professional. I have..." Robert Wachsman is a consummate professional. I have enjoyed working with Bob for more than a decade. We were supposed to get a new lease this year, BMW cancelled production .Bob handled all the issues of lease extension and made the transition very smooth so we can easily wait until 2022 arrives. Recommend Bob highly.
Business response:
We are pleased to hear of your experiences with Robert and are happy to know he took care of any BMW issues you may have had. Thank you for providing us with your great feedback!
"The work was okay, they 75% fixed the problem and..." The work was okay, they 75% fixed the problem and something new happened after the fact, dont want to bring the car back just to be told could not find an issue when there is clearly an issue and be charged a diagnostic fee
Business response:
Thank you for providing us with your feedback on your recent service experience.
"Great customer service, great mechanics and great..." Great customer service, great mechanics and great communication regarding my vehicle's repair and maintenance. Rallye BMW is a great dealership and I highly recommend.
Business response:
Thank you for providing us with your positive feedback on your recent experience with us!
"Adam in customer service is great big plus to..." Adam in customer service is great big plus to organization Salesmen need work Find them not to have follow up very casual Towards getting new business
Business response:
Thank you for providing us with your great feedback on your experience with Adam.
"Had my break in service performed here. Great customer..." Had my break in service performed here. Great customer service and always kept me in the loop of my vehicle status. I felt I was well treated. Will continue to service my vehicle here throughout my ownership. Thank you Rallye BMW!
Business response:
Thank you for your positive feedback on your experience with us!
"Outstanding Customer Service and Wonderful Mechanics!..." Outstanding Customer Service and Wonderful Mechanics! Special shoutout to my technician Ronald, and my customer service reps, Brandon and Adam! Simply the best in the business!
Business response:
Thank you for taking the time to provide us with your positive feedback on your recent service visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.