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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"As I drove my car into the service center, the..." As I drove my car into the service center, the representatives started the check-in process smoothly, then Chris nicely listened to all the issues I was having with the car, and kept me updated on the service progress. I thank Chris and the team for excellent customer service.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.
"I enjoy the professionalism that was given by Rallye...." I enjoy the professionalism that was given by Rallye. Justin worked well in getting me the information for the vehicle as well as making the deal come through.
Business response:
It's great to hear that Justin was able to get you exactly what you needed, Justin. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!
"Excellent as always. Friendly, efficient, knowledgeable..." Excellent as always. Friendly, efficient, knowledgeable and responsive team. The service department is reliable and generally timely in getting things done. The review section should not mandate a 25 word minimum.
"Frances Rueda followed up with us after he made the sale..." Frances Rueda followed up with us after he made the sale with any and all questions. He was available to us - not just for the sale but with how to operate the car once we got home. He returned any and all calls promptly.
Business response:
Congratulations on your new purchase! Thank you for your business and this review. We're happy to hear that Francis was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
"The service is on point and runs like clock work!! I..." The service is on point and runs like clock work!! I would highly recommend this service center! You are in and out! The most convenient thing is they always have loaners.
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
"I like the team at Rallye. The rating is based on the..." I like the team at Rallye. The rating is based on the fact that when I picked up my car a warning light was on.
Business response:
We appreciate your business here at Rallye BMW, Todd. We're sorry to hear that a warning light was on in your vehicle after pickup. If you'd like to discuss things further, please reach out to us at your convenience.
"Excellent service from start to finish. Loaner car was..." Excellent service from start to finish. Loaner car was great. Good communication and the repair was handled in a timely manner. I would recommend them.
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
"Just did my third lease with George Javier (he also did..." Just did my third lease with George Javier (he also did my first BMW purchase)...George is very knowledgeable and answers every question honestly....he remembered my likes and dislikes....George responded to an email that I sent him on a Sunday evening....but best of all George takes care of everything and makes the getting of a new car stress free.
Business response:
Here at Rallye BMW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with George. It was a pleasure having you at the dealership. We appreciate your five-star review!
"Quick, convenient, and excellent service . Dealership is..." Quick, convenient, and excellent service . Dealership is clean, great attention to customers. Vehicles are handled with care and returned cleaned and sanitized. Been with this dealership for multiple years and never disappointed
Business response:
Thank you so much for taking the time to leave us this fabulous five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to having you as one of our valued customers for years to come.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.