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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Prompt courteous service, my service advisor maintained..." Prompt courteous service, my service advisor maintained communication with me to keep me appraised on the status of my vehicle. My loaner car was clean.
Business response:
Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business here at Rallye BMW. Please let us know if we can be of any further assistance.
"Excellent service department, they always pay attention..." Excellent service department, they always pay attention to detail. Great people… You can easily see just by the way the staff carries themselves how RALLEY sets the bar much higher. I wouldn’t go anywhere else.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
"Always an enjoyable experience servicing my cars at..." Always an enjoyable experience servicing my cars at Rallye BMW. They put customer support first and take care of my issues in a timely fashion.
Business response:
Thank you, William, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
"Joe was excellent. True to his word and responsive. A..." Joe was excellent. True to his word and responsive. A real gentleman. I’d be happy to refer him to friend and family. Thank you
Business response:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rallye BMW are glad to have you as a customer.
"We had such a great experience with this dealership. They..." We had such a great experience with this dealership. They were very accommodating and worked very quickly.
Business response:
Congratulations on your new vehicle! We are so glad that Justin had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
"Anthony in service was amazing. The car needed to be at..." Anthony in service was amazing. The car needed to be at the store for longer than expected and he kept me in the loop the entire time, even took care of getting me into a rental vehicle. Now my car is running great!
Business response:
Thank you so much, Justin, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.
"I was contacted by Robert after reporting interest in a..." I was contacted by Robert after reporting interest in a BMW X1. This was my first BMW and he was patient and informative! I texted him several times and he responded in a timely manner. I highly recommend Robert! He kept me updated on the status of the vehicle that I wanted throughout each step. I had great service at Rallye BMW thanks to Robert.
Business response:
Thank you for taking the time to leave us this great review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your BMW X1!
"Great customer service from Adam Romano. The car drove..." Great customer service from Adam Romano. The car drove like it is was brand-new even with 50k miles on it. Keep up the good work.
Business response:
We appreciate your business and our team looks forward to serving you again soon!
"The service department personnel are great especially my..." The service department personnel are great especially my service advisor Carol. Always listens and addresses my concerns. I always leave very satisfied withe with the service
Business response:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a five-star experience here with Carol. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.