This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Service is excellent however the loaner vehicles should..." Service is excellent however the loaner vehicles should be given to clients with a full tank of fuel. I was given 1/4 fuel and had to get off the highway due to congested traffic and had to refuel because I would not have made it home. I was very disappointed
Business response:
Thank you for taking the time to submit a review. We are so glad our service team could assist you. We truly appreciate your business. We apologize, however, that there was not a full tank of gas in your loaner. If you would like to further discuss your concerns, feel free to contact us at your convenience.
"Very pleased with knowledgeable and concerned service..." Very pleased with knowledgeable and concerned service dept. They made necessary recommendations and performed the work. Prices were competitive and staff was friendly. Thank you
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW; we look forward to having you as one of our valued customers for many more years to come!
"I recently purchased a new 330i at Rallye BMW and had a..." I recently purchased a new 330i at Rallye BMW and had a great experience. That great experience was because of my client advisor, Bert Vargas. Bert is not only completely knowledgeable about the BMW product(s) but Bert is also a professional, caring, patient, and a person who listens/hears your needs and concerns. I believe a dealership is only as good as the people that work there, and Bert was there every step of the way for me from the moment I entered Rallye ti... read more
Business response:
Congratulations on your new 330i! We are so glad that we had the opportunity to work with you; and that Bert could make this a top-notch experience! We're looking forward to sharing this fabulous, five-star review with Bert and our team. We hope you enjoy your new BMW, and we look forward to continuing to serve you in the future!
"Very clean and great customer service! Exceeded my..." Very clean and great customer service! Exceeded my expectations. Quick and easy process with leasing a car. All staff members were helpful and super friendly.
Business response:
Thank you for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.
"Great car, great service, thanks for everything ! This is..." Great car, great service, thanks for everything ! This is the third lease from rallye, even with the challenges from Covid, everyone who helped me was very responsive.
Business response:
Thank you for taking the time to write this review, and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car, Dana! All of us at Rallye BMW are glad to have you as a customer.
"great costumer service my salesman BRET VARGAS WAS..." great costumer service my salesman BRET VARGAS WAS EXCELLENT HAD THE CAR I WANTED AND THE PRICE GREAT SERVICE ALL AROUND WILL ALWAYS BUY FROM THEM I USE TO BY ELESWEARE BUT THE SALEMAN NEVER STAYED BEFOR I RETURNED THE CAR HAD TO SEE A NEW SALEMAN NOT AT RALLY MY SALEMAN BE THERE OVER 20 YRS
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bert and the team met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!
"Awesome staff always professional and on point, I always..." Awesome staff always professional and on point, I always deal with Dennis exceptional service. I have been there a few times, service was done in a timely manner.
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
"Blown away by the attention to detail by Bert Vargas! I..." Blown away by the attention to detail by Bert Vargas! I drove from 3 hours away to purchase a vehicle from Bert over at Rallye Bmw and I have to say I was impressed. They made it so easy to purchase a car from them. I was getting constant updates from Bert and he sent me several videos of the car I was purchasing and he was making sure everything was perfect. This man takes pride in his work. I was also introduced to the sales manager Hasan Barakat and the finance ... read more
Business response:
Thank you so much for taking the time to share your feedback with us. Bert, Hasan and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
"I have leased 4 cars from Ralleye BMW. Their sales and..." I have leased 4 cars from Ralleye BMW. Their sales and service are second to none. Bert Vargas my salesperson always takes great care of me.
Business response:
Congratulations on your new vehicle. Here at Rallye BMW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you have enjoyed your experience here with Bert. It was a pleasure having you at the dealership. We appreciate your five-star review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.