BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

Location details

8427 Lee Hwy, Fairfax, VA, 22031, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.56,544 reviews
Select a rating
yue wu's profile image
yue wu 
9 years ago

mr. wu excellent service. friendly conversations. They really know how make you feel at home. 

Business response:

We appreciate your business and kind words. Mike Walker-General Manager 

Sally Markell's profile image
Sally Markell 
9 years ago

Great Service LOVE Fairfax BMW service and sales I have purchased 2 cars from there, and am looking at a third. Excellent customer service! The service department is fabulous, always easy, always have a loaner available when necessary, and Lucas Siebold is wonderful. 

Business response:

We LOVE You! Thanks for the continued support Sally. Mike Walker-General Manager 

Tan Purisima's profile image
Tan Purisima 
9 years ago

Confidence My service guy was very thorough and honest about the service needed which was appreciated because BMW service is not cheap. He pointed out that some repairs needed immediate attention and others could wait. I hope Mark stays with the Fairfax BMW service because I have gone through 5 service individuals and it would be nice to stay with someone who understands my car and can advise me as to when it is time to start looking for another BMW. 

Business response:

Mark maintains one of the highest customer satisfaction ratings in the country for BMW. Rest assured he has a spot on this team for as long as he desires. Thank you for your business and the kind words. Mike Walker-General Manager 

Robin Barbee's profile image
Robin Barbee 
10 years ago

Service at BMW Fairfax is the place to go We received a much-appreciated reminder card that our State Inspection was due in April. Remembering that no appointment was necessary, we went to the service department of BMW Fairfax and were greeted immediately by our friendly service consultant. Our vehicle was inspected, washed, and ready for us within an hour. 

Business response:

Thanks Robin. We understand how valuable your time is. Mike Walker-General Manager 

Ahmad Babar's profile image
Ahmad Babar 
10 years ago

Friendly people Was nice and clean facility and guy who help was really nice and professional 

Business response:

Thank you very much Ahmad Mike Walker-General Manager 

Joel mayers's profile image
Joel mayers 
10 years ago

Great service My experience was awesome.the sale went so smooth everything was prepared ahead of time. I didn't have to wait for anything. Dennis made things go smooth. I thank him for that 

Business response:

Thank you for choosing us and the nice review of my team. Mike Walker-General Manager 

TMoore's profile image
TMoore 
10 years ago

Great customer service My customer service agent was knowledgeable, friendly and professional. Although I had to get a lot of expensive repairs, everything was explained in-depth and it was less expensive than another BMW dealership I went to. 

Business response:

Thank you for trusting your BMW to our team and for taking the time to share your comments. Mike Walker-General Manager 

CarolR's profile image
CarolR 
10 years ago

Great service and prices I traded in my BMW 328i for the new 2016 X1. Ebi was extremely helpful in explaining and helping me decide on the right choice for my experience. It was a very smooth sales transaction and took very little time even through the finance department. I will definitely make my future purchases through Ebi and BMW of Fairfax. 

Business response:

Thank you Carol. We appreciate being your BMW dealer of choice. Mike Walker-General Manager 

Tesha Moore's profile image
Tesha Moore 
10 years ago

BMW X1 I recently purchased a BMW X 1 from BMW of Fairfax. The experience was great! Everyone was so professionalism and helpful. We were able to get everything done within a couple of hours, which is a dream especially on Saturdays. Our rep, Mike, was awesome! I am super happy with the service, and my new car is a fantastic. And, Feroz was just amazing. He worked hard to get us an excellent rate. Thanks so much for all your great work! I love my new car. Tesha 

Business response:

Spread the word Tesha! Thank you so much. Mike Walker-General Manager 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 6,544 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 12:00 p.m.