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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Customer service is great the building is beautif Customer service was great Jessica is Awesome!! Appointment is long to get. I just want my car fix correctly. It been there 3 times.
Excellent experience This was my best experience buying a car. Everybody in the dealership was professionals and they makes me feel comfortable. Especially Thom, he works we me every step during the process, he is a very good and attentive person and he was very professional. I look forward to seeing you all again in the future.
Business response:
Larissa, thank you for taking the time to write us a great review! I am thrilled to hear that you had such an excellent experience with us. Please let us know if we can help you with anything else. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Highly professional and caring staff. Although they are under time pressure to deal with many customers, they manage their time efficiently so as to get with the customer in a reasonably fast time.
Business response:
Bijan, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Mr. Fred Dan at the service desk was outstanding in making sure I was satisfied. I couldn't ask for any better service.
Business response:
Frederick, thanks for the great feedback! We're very happy that Dan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Consultant My service consulant, Tim Lundsteen, is always cheerful and very helpful when I'm at the dealership. Goes out of his way to ensure I have a great experience. One of the best service consultants I've dealt with in my 60 years of driving.
Business response:
Charles, thank you so much for your review! We really appreciate your business and are so happy that Tim could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
always great service This is my 4th car from Checkered Flag BMW. The service is always great. They provide a nice loaner. Fast, professional and efficient.
Business response:
Hi Nick and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
No suprises Quick, easy and no surprises. Communication was excellent. All done on time. I will continue to use the service department.
Business response:
Thank you so much, Mark! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Exceptional Service Tim Lundsteen is awesome! He provided exceptional service accepting my broken-down vehicle for repairs. I recommended anyone to request him as their service advisor.
Business response:
Thank you so much, Roger! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Car genius Had a visit with Megan, the car genius, she was great. Very informative and very patient with all my questions.
Business response:
Thank you Heather! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.