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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
My service manager was Tim McIntosh and he was very professional and helpful in getting me through the service process. South Bay BMW technicians found a "known" software fault relating to the backup camera in my car and corrected it on warranty. Thanks for the skilled, professional, and no hassle help.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Such a great experience with Harlan. Fe was super nice. Not complicated or a stressful experience. I appreciate that everything was stress free. Thank you!
Business response:
Hello, and thanks for sharing your recent 5 star experience with Fe, Jake, Kevin, and Harlan here at South Bay BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you down the road!
The service was quick, They provided a loaner car while they worked on my car. The car was done earlier than promised. Lino is the best!
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Lino here at South Bay BMW and MINI! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead!
I went so many dealerships but I had the best experience with Eddie and Kevin. Also I got a great deal for my first BMW. Thank you so much.
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Eddie and Kevin here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your first BMW. Thanks for choosing us here at South Bay, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
I got a flat tire, called South Bay and Paula had a driver with a loaner car come to my location right away. Less than 24h later my car was delivered back, fixed and clean. Both drivers were exceptionally nice.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with both Halton and Paula here at South Bay MINI! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. We hope nothing like this happens again to you, but if it does were sure here to assist! Enjoy the road ahead!
Dan Grammer did a great job with my service appointment! He was on time to the appointment, called me to discuss the service and called me when the car was ready to be picked up. Thank you Dan!!
Business response:
Hello, and thanks for sharing your recent 5 star service visit with Dan here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
see above, you don't include his name below, just BMW names, not Mini, AND I chose how many words I write If you want comments.
Business response:
Hello, and thanks for sharing your recent positive service experience with Lino here at South Bay MINI! Enjoy the road ahead, and we look forward to seeing you in our store anytime in the future.
Repeat customer speaks for itself. I really don't wish to spend more time on surveys so this is my least favorite part of the process
Business response:
Hello, even though you don't like to spend time on surveys, we sure appreciate it! Congratulations on your new BMW, and we invite you back to our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Had a great experience with May at service. I was surprised that my car would have to be kept overnight for an oil change but, she got me a rental car right away and car was ready when promised. Thanks!
Business response:
Hello, and thanks for sharing your recent 5 star service experience with May here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.