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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Mr Ponce was friendly and overall very professional, He was very knowledgeable about the reason of my visit, Mr Ponce answer all my questions, then after almost 80 minutes my car was done.
Business response:
Hello, and thanks for sharing your recent positive service experience with Armando here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
My car indicated that service was needed and I was able to make my afternoon appointment at 10am the same day. Dropped off the car, waited hour and I was back on my way home. The BEST service visit I ever had.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Dan here at South Bay BMW! We're pleased to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
I am really big on customer service. The small things, like being courteous, remembering the details that sets each customer apart, going the extra mile. I took my 750 LI in for a recall repair and Kyle was amazing! Didn't treat me like cattle being herded. He took his time, answered my questions, and didn't try to upsale me on anything. I was in and out, but I didn't feel pushed through a mill. I don't take my care their for service anymore because the pricing is just ridiculous, but I've always appreciated the service mana... read more
Business response:
Hi Amber, Thanks for sharing your recent 5 star service experience with Kyle here at South Bay BMW! We're very pleased to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
Quality customer service provided and car was finished at the time projected. My expectations were met. I would definitely recommend this service department to anyone I know.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
I have been purchasing one car after another from South Bay BMW. Steve Marx has always provided the best sales advise and Dan Grammer has always handled my service beyond expectations. Please pass this on to them so they know they are appreciated. Roger Caldwell
Business response:
Hi Roger, Thanks for sharing your continued 5 star sales and service experiences with Steve and Dan here at South Bay BMW! We're thrilled to read your kind review, and we'll make sure this gets to their inbox! We sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!
Lino Serrano was my service associate. He was thorough and had my car ready on time. I also spoke with Yani, the service center foreman. He also did a good job!
Business response:
Hello, and thanks for sharing your recent 5 star service experience with both Lino and Yani here at South Bay BMW and MINI! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your service needs. We sincerely look forward to seeing you on our campus anytime in the future!
Darryl was fantastic ! He was professional, and contacted me regarding estimate time, also notified me when when my car is ready for picked up ! My go to service advisor
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Tim in service provided very professional and exceptional customer service. This was our first service with BMW and we were very impressed. Really liked the convenience of Uber to and fro. Keep up thgr great work.
Business response:
Hi Gina, Thanks for sharing your recent 5 star experience with Tim here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We're also pleased that Uber worked well for you. We appreciate the feedback because it's a new program we started, and we're happy to hear it's been working so well for our customers. Enjoy the road ahead in your Ultimate Driving Machine!
This dealership continues to get better. The sales staff has always been ON IT. Essie was great. He listened to what I wanted in my next car and had 2 cars for me to choose from. And Now I love the one I have more than I loved my last car. Essie and the team just made it easy to get a great deal. The F&I dept was great and Kevin the BMW Genius got me set up with the differences on the new car.
Business response:
Hello, and thanks for sharing your most recent 5 star experience with Essie, Kevin, and the rest of our team here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your third BMW from us! Thanks for your continued business, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.