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6200 Lemmon Ave, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Vehicle Service Great experience...they went above and beyond! I will go back for sure.
Business response:
Grant, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil and Brake Fluid Change Almost 8 hours for an oil and brake fluid change seems excessive,, but maybe they were busy. Waiting 20 minutes to have my car pulled around to the service drive is inexcusable. They didn?t seem busy and definitely weren?t working with any sense of urgency. Other than that, excellent service.
Business response:
Hi Ronald, thank you for taking the time to leave a review for us at BMW of Dallas. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
X5 Service The service here is the same every time...second to none.
Business response:
Kirk, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Dallas. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!
Excellent Service Just a great experience with customer service(prompt,knowledgeable,professional ).I have purchased 4 vehicles from the dealership and the sales experience was excellent.Great dealership!
Business response:
Hello Lee, it means so much to us that you chose our dealership! We are pleased to hear you had such a positive experience with us. As one of our valued customers we want to sincerely thank you for your business and we hope to see you here again down the road!
Customer I received excellent service! Thank you Dameon and Team.
Business response:
Carrie, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! If you ever need help, just give us a call. Happy motoring!
BMW of Dallas THE BEST DEALERSHIP Absolutely amazing customer service. As many can share, I hate going to get a new car because the process is so tiresome, tedious, and long! But BMW of Dallas proved me wrong and I will not go anywhere else to buy a car. The transition was so smooth and easy. I love going to the car dealership now, but only BMW of Dallas!
Business response:
Tammy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer Service Customer service was excellent! Was disappointed that the car wash machine was broken , so of course, I left with the exterior completely dirty. ??
Business response:
Hello, thank you for taking the time to let us know how we can improve your experience. Your satisfaction is important to us, so we sincerely appreciate the feedback. If you ever need anything else, please feel free to give us a call or stop by.
BMW Repair Very helpful staff. Appreciate their cooperation and professionalism.
Business response:
Stephen, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Nancy Harralson service was performed correctly and in a timely manner
Business response:
Nancy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
BMW has a 4.4 star rating with 8,815 reviews.
BMW is closed now. It will open at 8:30 a.m.