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BMW
- Automotive
- Dallas, TX
About this business
Location details
6200 Lemmon Ave, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Beautiful Facilities, But Lacking Service It is a large and very nice dealership with a lot of throughout. However, with that large volume, we feel like some aspects of customer service and automobile care are missed. While the bare necessities of my trips are always fulfilled, the smaller things too often get missed. These include my phone made reservations for service getting lost and us having to try to track down who we previously spoke with, the refreshment bar (which is an appreciated item when you have to wait 2 hours... read more
Business response:
Landon, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 240-7418 to discuss what we can do to help.
Great and smooth experience The process was clear and everyone was very friendly and helpful.
Business response:
Kristy, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
service excellent customer service, repairs done quickly and properly
Business response:
John, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of Dallas. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service Terrific. After many years I will always appreciate the service I receive. Many thanks.
Business response:
George, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Had car serviced Victor took care of us, always has, brought the car in for it's regular service and saw other items needing to be repaired that were covered under our warranty and a tire that was bad.
Business response:
Rick, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Thank you so much for being one of our valued guests and we look forward to your next visit!
BMW Lemmon Brought in my vehicle for a service. From the valet to the service, BMW Lemmon always provides great customer service. The new facility is amazing. I appreciate Victor and his patients to explain every detail regarding the vehicle needs.
Business response:
Jonathan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! We always strive to provide personable and excellent customer service. Thank you again for the review!
Great service! Very attentive professional courteous service! I would highly recommend this dealership to anyone
Business response:
Roy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Again, we appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.
Dallas BMW Sometime the experience that doesn?t work out is the measure of how good a dealer is I highly recommend Dallas BMW for handling a bad situation in a very professional and gracious manner
Business response:
Hi James, thank you so much for your positive comments about the BMW of Dallas! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service When you go to drop your car for repair wait is too long.
Business response:
Thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (888) 240-7418. We would appreciate the chance to turn your experience around.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 8,815 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.