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BMW
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedSaw Zuhaib he’s my advisor! He’s the best!
Business response:
Bryce, thank you for the positive feedback and recommendation! It is wonderful to know that you had a great service experience with us and with the help of Zuhaib. We truly value your business!
RecommendedI brought my vehicle in for service and was in a time crunch due to going out of town. Jeremy went out of his way to make sure that the problem was resolved and that I was back on the road.
Business response:
Blake, thank you for the positive recommendation! We are delighted to know that you had a good service experience with us and with help of Jeremy. We hope that you will continue to choose us as your dealership!
RecommendedThanks to the parts department for ordering a push car z4 for my 1 year old granddaughter. Now we match!!!
Business response:
Jennifer, thank you for the wonderful feedback and recommendation! We hope that your daughter enjoys her push car z4! We hope to see you guys again in the future!
RecommendedIt is hard to find service that goes above and beyond, especially during these unprecedented times. I am always impressed by the quality of the staff at Classic BMW, but want to highlight Mallory McCormick as a preferred member to work with. Ms. McCormick is helpful, patient, and trustworthy.
Business response:
Hi Hales, Thank you for taking the time to share your recognition for Mallory. She has excellent customer service skills. We appreciate your recommendation very much. Have a great day!
RecommendedI receive great service here overall, but Mallory McCormick has been awesome to work with. It’s been so nice to have someone fully explain services and pricing. Mallory + this location has been super reliable and I’d highly recommend to anyone in the DFW area!
RecommendedDavid Adamcik has always been helpful and taken care of all my questions and needs! Thank you so much for your help and support.
Business response:
Thank you for the great review, Travis. We will be sure to thank David for providing you with excellent service. We look forward to working with you again.
RecommendedDriving my only child to college during a pandemic was never going to be a stress free experience, but having flying debris on the highway puncture my brand new tire (less then 30 miles on the tread) was almost more than I could handle. Then Carlos Villegas saved the day, and my sanity. Carlos has been my dedicated and delightful service representative since I began my relationship with Classic BMW, and he has exceeded all my expectations from the very beginning. Carlos’s exceptional customer service made my tire change quic... read more
Business response:
Thank you for sharing your amazing review, We will be sure to thank Carlos for providing you with outstanding services. Let us know if there is anything else we can help you with. We look forward to working with you again.
RecommendedI have been taking my cars to Classic BMW for many years and have always received great service. However they outdid themselves during my most recent experience. Carlos Villegas went out of his way to coordinate my service needs and facilitate getting my car to the collision shop for body work. He was very communicative in giving me frequent status reports and was a pleasure to work with.
Business response:
Hi Rosemary- we are pleased to know that each service appointment with Carlos has been an amazing experience. I will be sure to praise him on a job well done and pass the message along to his manager. We greatly appreciate your loyal business, and thank you for making us your service center of choice!
RecommendedMy 325i got towed in to Classic for overheating. Jeremy Garber made sure to have the problem resolved same day due to needing the vehicle back that afternoon. Great service advisor!
Business response:
We are pleased to hear you had such a positive experience with us, Jim! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,248 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.