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BMW

4.6

About this business

Location details

6800 Dallas Pkwy, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,248 reviews
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Rick Thompson's profile image
Rick Thompson 
recommend  Recommended
5 years ago

Purchased my new 2015 X3 and have had the same BMW Service Advisor, David Adamcik, for five years. I have had terrific experience every time my car was serviced. Thanks! My consistent positive experience at the dealership are the reason I chose to purchase my 2020 X3 from Classic BMW. 

Business response:

Hi Rick, thank you for the wonderful feedback! We're glad to hear David has gone above and beyond in assisting you. We truly appreciate your loyalty and business. Congratulations on your new 2020 X3! 

Lexi Jenson's profile image
Lexi Jenson 
recommend  Recommended
5 years ago

I have been coming here for three years now. It is always a pleasure working with Carlos Villegas! Service is quick, the offices and lounge are always clean, and my car is always taken care of. 

Business response:

Thank you for the wonderful review, Lexi! We are so glad to see that Carlos has gone the extra mile to ensure your car is in perfect shape! The pleasure is ours; please come back at any time. 

Barry Jones's profile image
Barry Jones 
recommend  Recommended
5 years ago

I continue to take my vehicle to Classic BMW year after year despite the distance from my home due to the incredible service I receive from David Adamcik through each visit to the dealership. Communication is always on point with status updates and the genuine interest as to what is going on with my vehicle and myself personally reassures me that I am in great hands. Thank you for always going the extra mile to make sure my visits are stellar. 

Business response:

Hi Barry, we are pleased to know that each service appointment with David has been an amazing experience. I will be sure to praise him on a job well done and pass the message along to his manager. We greatly appreciate your loyal business, and thank you for making us your service center of choice! 

Aida Docena Madison's profile image
Aida Docena Madison 
recommend  Recommended
5 years ago

Each time i bring my 2013 BMW to get service. David Adamcik make sure any service my vehicle needed is meet. Also anytime I call for any questions he respond and answer it right away. Such a great feeling to know that my service manager goes the extra miles to make sure I am satisfied. Thank you for your thoughtfulness! 

Business response:

Aida, thank you for the positive feedback and recommendation! We are happy to know that you have had good experiences with us and with the help of David. We value your business and we look forward to any future visits! 

Kirk Burgess's profile image
Kirk Burgess 
recommend  Recommended
5 years ago

amazing service. smiles and skills. 

Business response:

Thank you for the compliment, Kirk! It was a pleasure to work with you. We hope to work with you again soon. 

Joshua Nowell's profile image
Joshua Nowell 
recommend  Recommended
5 years ago

Jeremy G was very helpful! Awesome customer service when dropping off my vehicle! 

Business response:

Thank you Joshua for your kind words. John K 

Mohammad Rzv's profile image
Mohammad Rzv 
recommend  Recommended
5 years ago

I brought my car in for service and worked with Zuhaib and I cannot be thankful for how good the service was! 

Business response:

Thank you for stopping by, Mohammad. We always strive for excellence here and we look forward to your next service. 

Max Trylovich's profile image
Max Trylovich 
recommend  Recommended
5 years ago

Jeremy was a very helpful service advisor when I was trying to get some repairs done on my 1999 bmw 323is. Very kind and professional. 👍 

Alex Perry's profile image
Alex Perry 
recommend  Recommended
5 years ago

Classic BMW and Carlos just took care of my X5M. Exceptional service and they took care of everything. I recommend them!!! 

Business response:

Alex, We are pleased to hear Carlos delivered a great service experience for you and your BMW X5 M. We do hope we can be of assistance in the future. Thank you and take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,248 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.