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BMW

4.5

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Location details

1002 Airport Way S, Seattle, WA, 98134, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,383 reviews
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Anak Urwannachotima's profile image
Anak Urwannachotima 
8 years ago

My brand new 2018 M550i got scratches and swirls all over the car from BMW Seattle's car wash machine. The service manager only offered $250 to fix all the damages. It's really ridiculous because the total estimate for the repairs is almost $4,000. I finally need to file a claim to my insurance company. Don't service your car here unless you want your car to get ruined. 

Carl Hulit's profile image
Carl Hulit 
8 years ago

Scheduled a recall service and did not have the parts available when I came in. Piss poor. 

Business response:

Rebecca Bridgman | Customer Relations Manager | ///BMW Seattle Email: rbridgman@lithia.com | Direct: 206.777.1371 | Main: 206.328.2300 

Chú Trung's profile image
Chú Trung 
9 years ago
Anthony Vicari's profile image
Anthony Vicari 
9 years ago

Months have passed and they still will not repair the recalled airbags. They claim they still don't have the replacement parts. 

Business response:

Hi Anthony, The manufacturer is working as quickly as possible to address this situation and we very much appreciate your patience. Once the parts are available owners will receive another letter from BMW North America with instructions on what to do to have the parts replaced. Please feel free to reach me for any questions or concerns. Sincerely, Rebecca Bridgman Customer Satisfaction Manager 

Lidio Jimenez's profile image
Lidio Jimenez 
10 years ago

Una de las mejores marcas de Automóviles, BMW ♥️%$ si tienes planes de comprar carro este es el mejor Sin duda . 

Neil Parker's profile image
Neil Parker 
10 years ago
Jason Buchanan's profile image
Jason Buchanan 
10 years ago

If you want to be overcharged and have a horrible experience than look no further. I typically don't take time to write or review places however my experience at BMW Seattle was that bad and it will be my last time ever having a car services here or ever buying another car from here again. BMW called to reschedule a detail appointment I had in July due to a staffing issue. Not a problem, they advised it would be at no charge. When I took my car in I told the service rep assigned to me I would like to have the charcoal filter... read more

Debra Stoddart Garfield's profile image
Debra Stoddart Garfield 
10 years ago

RUN! Don't walk away from this Dealership! We just learned today that a CERTIFIED PREOWNED car they sold us was in an accident less than two months prior to our purchase. The salesman claimed it had been ordered "special" for their sales manager and was taken excellent care of. It appears as though the information was INTENTIONALLY kept from us because the vehicle history they gave us ended in March of 2012. The accident happened in April of 2012 and we bought the car from what we expected was a reputable Dealer in June. Don... read more

Kayan Lau Hargreaves's profile image
Kayan Lau Hargreaves 
11 years ago

I brought my car in for an oil change and service. The indicator for lights had been on for 6 months but I couldn't find any lights actually out. They said sometimes the lights jiggle out of place. Charged me $10/each to replace 4 lights that I am not sure were ever out. They told me my rear brakes showed service needed and I told them I had it done elsewhere a few months ago so they were going to just reset the indicator light. I come back to find that they did something and now my "brake" indicator is permanently on and th... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,383 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:00 a.m.