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BMW Motorcycles of Richfield

4.7

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Location details

401 W 77th Street, Ste 1, Richfield, MN, 55423, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.7548 reviews
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Russ B.'s profile image
Russ B. 
2 years ago

Fast , and friendly team 

Business response:

Russ, we appreciate you taking the time to leave a review. Feedback from our customers is so very important. Please let us know how we can be of service in the future. Thanks, BMW Motorcycles of Richfield 

Max C.'s profile image
Max C. 
2 years ago

John was a nice guy to work with and knowledgeable as well. 

Business response:

Feedback from customers like you is how we continually improve our customer service experience. So we just wanted to take a moment to thank you, Max for letting us know how the team did. You are appreciated! Thanks, BMW Motorcycles of Richfield 

Gillian T.'s profile image
Gillian T. 
2 years ago

John Capouch was very knowledgeable,he answered all our questions and he has a personality that fits his job title. He get a 2 thumbs up for us. 

Business response:

We are delighted to hear that John C provided you with such excellent service! John does a great job for our guests and you can tell how passionate he is about motorcycles the moment you meet him! We value your feedback and thank you for taking the time to rate us. We hope to see you again soon at BMW Motorcycles of Richfield! Rob Harrington General Manager - BMW Motorcycles of Richfield 

Carter H.'s profile image
Carter H. 
2 years ago

Best possible experience when purchasing a motorcycle. 

Business response:

Hey, Carter. Thank you very much for your rating! It was a pleasure working with you. I'm looking forward to the upcoming riding season and hopefully catching you at the track! Thank you, DeAnna Axelson BMW Motorcycles of Richfield 

Nicolaas P.'s profile image
Nicolaas P. 
2 years ago

Great service 

Business response:

Hi, Nicolaas. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, BMW Motorcycles of Richfield 

John C.'s profile image
John C. 
2 years ago

This is the best motorcycle shop in town by far. Great products and great service! 

Business response:

Hi, John. These words go a long way, it motivates us to work even harder, thank you for the review! Thanks, BMW Motorcycles of Richfield 

Arlan C.'s profile image
Arlan C. 
2 years ago

Even though it took some time to get parts to fix my bike after I hit a deer, BMW at Richfield did a fantastic job repairing my 2023 K1600b 719 Midnight edition back to like new condition. I was very happy when I got the call that it was all fixed and ready to go. The call came the 19th of Dec., so this was my Christmas Present!!!! When I picked it up, the bike was all detailed and gas was topped off! Very thankful that I was treated so kindly by Zack and the rest of his professional staff!! Thank You and Merry Christmas to ... read more

Business response:

Arlan, we appreciate you taking the time to leave a review. Feedback from our customers is so very important. Please let us know how we can be of service in the future. Thanks, BMW Motorcycles of Richfield 

Peter H.'s profile image
Peter H. 
2 years ago

I was on time for my 1.00 pm appointment and you had the paperwork ready for me so you could complete the service work in a timely manner, 

Business response:

Feedback from customers like you is how we continually improve our customer service experience. So we just wanted to take a moment to thank you, Peter for letting us know how the team did. You are appreciated! Thanks, BMW Motorcycles of Richfield 

Lou D.'s profile image
Lou D. 
2 years ago

Excellent, knowledgeable service. Diagnosed and repaired what could have been a complicated issue with an older model. Clear explanation of potential problems and solutions. Professional, courteous, and expertise. 

Business response:

We are so happy to hear our team took great care of you, Lou! Thank you for taking the time to rate us! Thanks! BMW Motorcycles of Richfield 

Frequently asked questions about BMW Motorcycles of Richfield

How is BMW Motorcycles of Richfield rated?

BMW Motorcycles of Richfield has a 4.7 star rating with 548 reviews. 

When is BMW Motorcycles of Richfield open?

BMW Motorcycles of Richfield is closed now. It will open on Tuesday at 10:00 a.m.