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Boys Town Ear, Nose & Throat
- Medical Centers
- Council Bluffs, IA
About this business
Location details
320 McKenzie Ave, Ste 202, Council Bluffs, IA, 51503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly, personable attitude during the consultation is not a substitute for the surgical outcome! All problems occurred in the surgery room. My eyebrows collapsed just a few days after surgery with all the creases as before. He not only didn't make it better but made it worse. Now I have an indented area above my eyebrow with the bag of skin formed right next too it. We spoke about long lasting result and Dr. Harbison didn't say anything against my idea and didn't warn me that he won't be able to improve. Normally, the upp... read more
Dr. Harbison is friendly, personable, and will spend time with you during your consultation. He didn’t rush the visit.However, this is not a substitute for the surgical outcome! All problems occurred in the surgery room. My eyebrows collapsed just a few days after surgery. A few months later all the creases on my forehead became visible again. We spoke about long lasting result and Dr. Harbison didn't say anything against my idea and didn't warn me that his results don't last. Normally, the upper face lift with eye brows rep... read more
My daughters appt initially was not pleasant but he seemed to know what was going on. The surgery was a mess with communication. However the worst was the follow up - which should have occurred in 3 weeks, wasn’t scheduled until over a month later. At both appts he was late. This last appt he was 20 min late, apologized and was confrontational. I said the appt started at 4:30. His response was, “and?”. When I mentioned we had other appts to attend he rudely responded that he hoped we could have a decent conversation, all whi... read more
Absolutely one of the worst medical appointments I've had the displeasure of experiencing. Terrible bedside manner as someone else already mentioned. I couldn't get a word in, and he blamed everything on me being overweight, instead of trying to hear me out. He grudgingly said he would do procedure, only after trying to advocate for myself as much as I could, which was difficult because he would just talk over me louder when I would try to say something. I don't know if it's a racial issue, as I am someone of color, or if he... read more
I request that the review I wrote earlier today NOT be displayed online. My desire is only that Dr Rudman see it. My desire is only that future kids will not have any more discomfort than necessary.
Business response:
Hello, a member of our administration would like the opportunity to learn more about your feedback. Please send your contact information to healthinfo@boystownhospital.org and we will reach out to you. Thank you.
Awful. Absolutely awful. Couldn’t even tell him everything that was wrong without an interruption. Took a look at my ears for literally 5 seconds. I’m worse off now than when I went in. Awful bedside manner. Hideous. Tried to tell him my ears hurt but like I said couldn’t even muster a sentence. He seemed to think I was an idiot for asking questions. Never again. Do NOT see this doctor.
Business response:
Thank you for taking the time to share your feedback. We apologize that you felt you were not listened to during your recent visit. We want every patient to feel they are receiving the very best care at Boys Town Hospital. We would like an opportunity to learn more about your recent appointment to help us improve our services. If you would like to speak with a member of our administration, please send your contact information to healthinfo@boystownhospital.org and we will reach out to you.
Frequently asked questions about Boys Town Ear, Nose & Throat
How is Boys Town Ear, Nose & Throat rated?
Boys Town Ear, Nose & Throat has a 3.8 star rating with 43 reviews.
When is Boys Town Ear, Nose & Throat open?
Boys Town Ear, Nose & Throat is closed now. It will open on Monday at 8:00 a.m.