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3131 Camino Del Rio N., Suite 1100, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Clear, honest communication. Great advice for homebuyers who had no idea what they were doing. Customer service off the charts!
Business response:
I'm thrilled to hear that you found the communication clear and honest, Kevin. It was a pleasure guiding you in the home buying process. At Mutual of Omaha Mortgage, we always strive to provide off-the-chart customer service. Feedback like yours affirms that we're on the right track. Thank you for the 4.83-star rating, and don't hesitate to reach out if you need anything in the future. - Brian Weeks
Verified by Mutual of Omaha Mortgage
Brian was very honest, direct and willing to negotiate credits. Kari and Brian made the process as stress free as possible. Both of them were very professional, knowledgeable and willing to answer questions any day at any time. Highly recommend them to anyone shopping for any loans whether Va or conventional.
Business response:
I'm truly grateful for your kind words, Christopher. It's always rewarding to hear that my team and I alleviated your stress and helped you understand the loan process. We strive to be as transparent and accommodating as possible, and it's wonderful to know we were able to meet your expectations. Your recommendation means a lot to the entire team here at Mutual of Omaha Mortgage. Should you need any further assistance, please don't hesitate to reach out. Thanks again, Christopher.
Verified by Mutual of Omaha Mortgage
Brian communicated every step of the way. He was able to close faster than our 21 day escrow.
Business response:
I'm really glad to hear about your positive experience, Jake! It was a pleasure to help you navigate this process and deliver a speedy close for you. At Mutual of Omaha Mortgage, we always strive to keep our clients informed and meet their needs efficiently. Your feedback has certainly brightened my day. Thanks for taking the time to share your thoughts and for the 5-star rating.
Verified by Mutual of Omaha Mortgage
First and foremost, Brian was the only Loan Originator that we spoke to who showed any interest in our financial well-being, making sure we understood the implications of various decisions we could make along the way. He was patient, kind, thorough, and available when we needed him.
Business response:
I'm thrilled to hear such positive feedback, Cathleen! It's always my priority to ensure my clients understand the process and feel comfortable with their decisions. I'm glad I could provide the guidance and support you needed during your experience with Mutual of Omaha Mortgage. Your satisfaction is important to me, and I'm happy to have been there when you needed assistance. Thank you for taking the time to share your experience. I truly appreciate it.
Verified by Mutual of Omaha Mortgage
Brian was so helpful throughout the entire process. From first phone call he really explained everything in detail & he was so transparent about how the process works. It was a pleasure working with him & his team!
Business response:
I'm thrilled to hear about your positive experience, Elice! Your feedback means a lot to me. I always aim to provide transparency and detailed explanations to make the mortgage process as clear as possible. It's great to know that you found my approach helpful. You were a pleasure to work with as well and please know I'm here if you need anything in the future. Thanks for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Very responsive and helpful!
Business response:
I'm really glad to hear that you had a positive experience with us, Mary. Your feedback is much appreciated. It's my goal to be as responsive and helpful as possible for all our Mutual of Omaha Mortgage customers. I'm pleased to know that you were satisfied with the service. Thank you for your 5-star rating!
Verified by Mutual of Omaha Mortgage
Communication was concise and timely
Business response:
I'm thrilled to hear that you found the communication concise and timely, Raymond. Your positive feedback means a lot to me. I always strive to provide the best service to my clients at Mutual of Omaha Mortgage. Your 5-star rating is greatly appreciated. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Brian Weeks and Kari Roy are phenomenal
Business response:
I'm glad to hear your positive feedback, John! It's always encouraging to know that our efforts are appreciated. Kari and I strive to provide exceptional service, and your kind words validate our commitment. We at Mutual of Omaha Mortgage, always put our customers first. Thank you for the 5-star rating. It was a pleasure assisting you.
Verified by Mutual of Omaha Mortgage
Brian was very communicative and helped the process go smoothly and efficiently.
Business response:
Thank you, Amy! I'm pleased to hear that the mortgage process was smooth and efficient for you. Your positive feedback is greatly appreciated and it was my pleasure to assist you. Should you need any further help or have any questions, please don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage and for your 5-star review! - Brian Weeks
Brian Weeks of Mutual of Omaha Mortgage has a 4.4 star rating with 48 reviews.
Brian Weeks of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.