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Brizo Luxury Apartments
- Apartments
- Durham, NC
About this business
Location details
1108 Merrion Ave, Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter I am very happy living here at Brizo. I love the location and the community. The community management is very friendly and helpful. They communicate what is going on around the complex frequently and the respond to questions quickly. Maintenance is great too, they are friendly and very helpful. Also love the food trucks. And very pet friendly. So much goodness here.
Verified Renter Brizo staff is exceptional and made our move in seamless!
Verified Renter Brizo is awesome. The staff, the amenities, and the apartments are amazing. I have loved every minute of my time here as a resident. I have nothing negative to say about this community.
Verified Renter I am so happy with my decision to live at Brizo! The community is beautiful, the staff is friendly and helpful, and my apartment is the perfect layout for me. I highly recommend this community to anyone looking in the area!
Verified Renter Brizo may look nice on the outside and inside, but the management and lack of communication make it a horrible place to live this year!
Verified Renter They are brand new so no one knows what theyre doing. It has been very frustrating dealing with the office staff who always seem clueless. The apartments themselves are nice but have had a few issues with appliances.
Business response:
Hi there, thank you for your review. The team would like to speak with you in regards to this review so they can improve your experience. Please reach out to them at your convenience. -Bell Customer Service
Horrible Customer Service I had an appt for an in person tour, booked by Clint (who was very accommodating). When I arrived, there was a sign that said the office was closed, but that they offered virtual tours, self guided tours and in person tours (appt only). I stood outside with a mask on in 96 degrees waiting for my appt as their team just watched. Eventually someone came to do the door and said that they were not allowed to do in person tours (despite what I was told by corporate and the sign outside of their front doo... read more
Business response:
Hi Ebonie, thank you for your comments. We sincerely apologize for any confusion that occurred. After speaking with the team, we understand there was an error with their system since they did not have your appointment on the schedule. The only one-bedroom available was open for self-guided tours, so the associate wanted to rectify the situation and provide instructions on how to use the self-guided tour system so that you could still view the apartment. Again, we sincerely apologize for the confusion and assure you this is n... read more
Frequently asked questions about Brizo Luxury Apartments
How is Brizo Luxury Apartments rated?
Brizo Luxury Apartments has a 4.8 star rating with 289 reviews.
When is Brizo Luxury Apartments open?
Brizo Luxury Apartments is closed now. It will open at 1:00 p.m.