Broc Penner of Mutual of Omaha Mortgage

Business response:

I appreciate the perfect rating, Scott! It's always rewarding to know that my efforts have resulted in a satisfied customer. I'm here if you need any further assistance. Thanks for choosing Mutual of Omaha Mortgage. 

Business response:

I'm thrilled to hear that your experience was positive, Emily! It's essential for me to be available and responsive throughout the loan process, and I'm glad to know it was beneficial for you. Our team indeed put in a great deal of effort, especially during the holiday season, and it's rewarding to realize it paid off. Always feel free to reach out if you have more questions in the future. Thanks for the 5-star review! - Broc Penner, Mutual of Omaha Mortgage. 

Business response:

Hey Jack, really appreciate your feedback! I'm glad to hear that I was able to help make the process easier for you. It was a pleasure working with you. If there's anything else you need in the future, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage. 

Business response:

Appreciate your kind words and the perfect score, Debra! It was a pleasure providing you with step by step updates and making sure you were well-informed throughout the process. We strive to deliver excellent service here at Mutual of Omaha Mortgage, and I'm glad to hear we hit the mark for you. Your feedback means a lot. Thank you for taking the time to share your experience. 

Business response:

Hi Sarah, I am thrilled to hear that you had such a positive experience with our refinancing process at Mutual of Omaha Mortgage. It was my pleasure to assist you with your questions and help guide you through your decision-making process. Your feedback means a lot to me and I am glad to have been able to make this process smooth for you. Please don't hesitate to reach out in the future if you need anything else. Broc Penner. 

Business response:

Hi Jenny! Thanks so much for your kind words and 5-star rating. I'm thrilled to hear that you found our loan process efficient and well-explained. It's always my goal to provide the best service possible to our customers. We really do have a fantastic team here at Mutual of Omaha Mortgage, and your positive feedback means a lot to us. Thanks again for your time and trust in us. Cheers! Broc Penner 

Business response:

Hey Paul, I really appreciate your kind words and the time you took to share your positive experience with me. I'm glad to hear that you felt heard and supported throughout our time working together. It was a pleasure assisting you with your mortgage needs and I'm always here if you have any more questions in the future. Thanks again for choosing Mutual of Omaha Mortgage! -Broc Penner 

Business response:

Stacy, thank you so much for taking the time to leave such a glowing review! I'm thrilled to hear about your positive experience. I strive to ensure everyone I work with feels valued and understood, and I'm happy to hear I succeeded in your case. Your feedback, especially the praise about training other employees, means a lot to me. It's always rewarding hearing that my hard work has paid off. Thanks again for your kind words. It was my pleasure assisting you with your mortgage needs. Looking forward to working with you in t... read more

Business response:

Thanks so much for your kind words, Nadine. Helping you refinance was a pleasure and I'm glad I could make it happen. If you ever need assistance in the future, don't hesitate to reach out. Mutual of Omaha Mortgage is always here to help. Thanks again for your 5-star review!