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BRU Burger Bar Carmel
- Carmel, IN
About this business
Location details
12901 Old Meridian St, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
We appreciate your perspective. We're committed to providing excellent experiences and value your honest feedback about your visit.
Typical very good burger from Bru Burger. Service very good. Will definitely go back.
Business response:
We sincerely value your feedback, Robert! Glad you enjoyed our burger and service. We look forward to serving you again soon.
Business response:
Thank you for the 5-star rating! We appreciate you choosing BRU Burger Bar Carmel.
Business response:
Thank you for your review and the 5-star rating! We sincerely value your support of BRU Burger Bar Carmel.
Business response:
Your feedback is incredibly valuable! We appreciate you taking time to share your experience with BRU Burger Bar Carmel.
Our server was attentive and did a great job at the start of our visit, but disappeared for quite a while after we were finished eating. When she did return, she smelled strongly of cigarette smoke. Otherwise we enjoyed our meal and the experience.
Business response:
We greatly appreciate your feedback, Mark. We understand your concern about the service gap and cigarette smell. We're glad you enjoyed your meal and overall experience.
We usually have great service, but tonight we had a different experience. Our apathetic waiter wasn’t listening very well to our orders, and three of our orders were wrong. Beef on veggie orders, completely different style of burger than ordered. The orders were fixed very quickly, but we were still charged for higher priced burgers that we didn’t order. Everyone has bad days, so maybe this was just a rough night for our server. One bad server out of the hundreds of times we’ve been there is still pretty good! We will be ba... read more
Business response:
We are here to address your concerns about wrong orders and billing. We appreciate your understanding and loyalty through hundreds of visits.
Business response:
We are ecstatic to receive your five-star rating! Thank you for choosing BRU Burger Bar Carmel.
Business response:
Thank you for your review and the 4-star rating! We appreciate your support of BRU Burger Bar Carmel.
Frequently asked questions about BRU Burger Bar Carmel
How is BRU Burger Bar Carmel rated?
BRU Burger Bar Carmel has a 4.5 star rating with 4,762 reviews.
When is BRU Burger Bar Carmel open?
BRU Burger Bar Carmel is closed now. It will open tomorrow at 11:00 a.m.