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Budget Brakes
- Auto Repair
- Clarksville, TN
About this business
Location details
823 N 2nd St, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole team was super nice. My technician was super nice and helpful explained everything that he found. No one pressured me into getting anything done. Great place !!
Business response:
Hi, Jackie. Your feedback is highly appreciated. Thank you for the review!
Guy tried to quote me $2,200 for pads and rotors. When I asked why it was so expensive he referenced the shop being slow today (like it's somehow my fault the shop is slow so I should have to pay more) and dropped the price down to $900. Should have left and took my car somewhere else. Extremely shady and weird interactions here.
Business response:
Hi, Andrew. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com!
Provide honest diagnoses to repairs. Three days after I was told by budget brakes on Second Ave. that I needed rotors and brakes on all four wheels at a cost of over $700.00 with my lifetime warranty. I took my car to Firestone to get a second opinion and was told my brakes and rotors were fine, and the reason my car was pulling when my brakes were applied I needed an alignment, which fixed the problem for a little over $180.00.
Business response:
Hi, Darlene. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com!
Sat there just to be told, a tire/brake place couldn’t even get my tires off to even do an evaluation. And that’s all they said didn’t try to help me figure it out or even offer a suggestion on where to go other than to go look for my own lug nut piece. And I left at that point.
Business response:
We appreciate your feedback, Natalie. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues.
You guys missed a bolt . My family and I could have really gotten hurt. When we took it back . You guys swore you had fixed it . Just to make sure everything was okay I checked it and the same bolt that was missing the first time well it was loose . I would never recommend this place
Business response:
Thank you for sharing your thoughts, Shawna. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.
Frequently asked questions about Budget Brakes
How is Budget Brakes rated?
Budget Brakes has a 4.4 star rating with 851 reviews.
When is Budget Brakes open?
Budget Brakes is closed now. It will open at 7:30 a.m.