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Budget Brakes

4.3

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Location details

3903 Brainerd Rd, Chattanooga, TN, 37411, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.3833 reviews
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Scott J.'s profile image
Scott J. 
a month ago

Agreed to a price and told the man to go ahead. Another man refused the work and he dropped the price 2 times trying to get him to agree to the work. He didn’t and left. When I went to pay and ask about the same work he said sorry , you should have said something sooner. I told him I wasn’t aware the prices were negotiable. He said well next time say something. There won’t be a next time , that was very unethical. I’ve went there for years - but I won’t be back 

Business response:

Thank you for sharing your thoughts, Scott. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com. 

James W.'s profile image
James W. 
a month ago

1100 for brake pads and rotors is wild had had my buddy do it for 600 and he did a better job the last time I used this company I will not be going back and I will be taking my vehicles elsewhere 

Business response:

Hi, James. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com! 

Terrance R.'s profile image
Terrance R. 
a month ago

Was basically lied too, took my car, my wife’s car and my son’s car for service….Will never go there again and I look forward to sharing my experiences 

Business response:

We appreciate your feedback, Terrance. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues. 

David M.'s profile image
David M. 
3 months ago

Turned rotors to much first trip and this could not be safe . Over charged ! Vibrated bad .Second trip when brought back, charged for labor again . Also charged another shop supplies 29.00 Dollars. This was suppose to be free life of same car . 60.00 Dollars shop supplies . I want be Back !!! 

Business response:

We appreciate your feedback, David. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues. 

Kay G.'s profile image
Kay G. 
9 months ago

It was great I was very satisfied with their performance 

David F.'s profile image
David F. 
2 years ago

Be Truthful 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.3 star rating with 833 reviews. 

When is Budget Brakes open?

Budget Brakes is closed now. It will open tomorrow at 7:30 a.m.