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Budget Brakes

4.5

About this business

Location details

8033 Kingston Pike, Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.5861 reviews
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David B.'s profile image
David B. 
2 years ago

Great guys. Honest 

Business response:

Hi, David. Your feedback is highly appreciated. Thank you for the review! 

Todd And Kelly T.'s profile image
Todd And Kelly T. 
2 years ago

Easy drop off and pick up. Called and explained their recommendations. Excellent customer experience! 

Business response:

Hi, Todd. We appreciate the kind words and are glad we could provide you with a positive experience! 

Thurman T.'s profile image
Thurman T. 
2 weeks ago

Great customer service . Fast and reasonable prices . thank you. 

Thurman T.'s profile image
Thurman T. 
2 weeks ago

Quality work, affordable and the people were honest. Very happy with all we had done!! 

Thurman T.'s profile image
Thurman T. 
2 weeks ago

Had a good experience with this place. They work with you on prices and very great at keep you updated! Service was fast. Thank you guys again! Definitely will be back. 💯 

Business response:

Hi, Kendall. We are thrilled to learn that you had a positive experience with us! 

Thurman T.'s profile image
Thurman T. 
3 weeks ago

Provided safe brakes at a reasonable price 

Thurman T.'s profile image
Thurman T. 
4 weeks ago

Very efficient and very upfront. I appreciated all the information that they gave me. 

Business response:

Hi, Anne. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Bryan V.'s profile image
Bryan V. 
3 months ago

Absolutely awful experience went in to get my BMW aligned it takes almost an hour then when I drive off my steering wheel is completely slanted sideways so I go back complaining wanting them to fix it they make me wait for a car that's already in there for about 45 minutes and then the second time they don't get it completely straight and they set off a code on my car saying my dynamic driving operation is no longer operational I have no idea how much that's going to cost me to get fixed but it was not on before I went in th... read more

Business response:

Thank you for sharing your thoughts, Bryan. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.  

Marian B.'s profile image
Marian B. 
2 years ago

I do like the way they show you the issues with the car and what needs to be taken care of asap. Budget brakes is NOT budget at all! I was told one price over $400.00 and then I got a call and the NEW price was over $500.00 and this was back brakes and rotors. I had know chose but to pay it the work had been completed. I was / not happy. 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.5 star rating with 861 reviews. 

When is Budget Brakes open?

Budget Brakes is open now. It will close at 5:00 p.m. Â