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8033 Kingston Pike, Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed | 

Easy drop off and pick up. Called and explained their recommendations. Excellent customer experience!
Business response:
Hi, Todd. We appreciate the kind words and are glad we could provide you with a positive experience!

Absolutely awful experience went in to get my BMW aligned it takes almost an hour then when I drive off my steering wheel is completely slanted sideways so I go back complaining wanting them to fix it they make me wait for a car that's already in there for about 45 minutes and then the second time they don't get it completely straight and they set off a code on my car saying my dynamic driving operation is no longer operational I have no idea how much that's going to cost me to get fixed but it was not on before I went in th... read more
Business response:
Thank you for sharing your thoughts, Bryan. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.

I do like the way they show you the issues with the car and what needs to be taken care of asap. Budget brakes is NOT budget at all! I was told one price over $400.00 and then I got a call and the NEW price was over $500.00 and this was back brakes and rotors. I had know chose but to pay it the work had been completed. I was / not happy.
Budget Brakes has a 4.5 star rating with 820 reviews.
Budget Brakes is closed now. It will open tomorrow at 7:30 a.m.