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Budget Brakes

4.5

About this business

Location details

5345 Charlotte Ave, Nashville, TN, 37209, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.5751 reviews
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Jeff M.'s profile image
Jeff M. 
6 months ago

After changing my break pad with budget break in charlotte ave, my car is now giving me an unusual clicking sound when pressing the break pedal. According to them it is normal. I have not heard this sound in 8 years of driving this car. It started after the break pad change. Not sure if this is fine or not, but i’m sure i would need to spend more $ just to have another check the car. For peace of mind, i would avoid this shop in future. 

Business response:

Hi, Jeff. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com! 

Marc S.'s profile image
Marc S. 
7 months ago

You advertise tire alignment for 56.00. I came in yesterday and returned today, to get the work done. Final cost before tax 164.00. Attendant said extra cost was my suv, and parts.....what parts????? Classic Bait and Switch !!!!!!! 

Business response:

We appreciate your feedback, Marc. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues. 

Jim P.'s profile image
Jim P. 
7 months ago

I scheduled for 2 o'clock and they didn't pull the car into the garage till 2:45 

Business response:

Thank you for sharing your thoughts, Jim. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com. 

Ryan S.'s profile image
Ryan S. 
7 months ago

Told me a price, did my alignment, then charged me $60 more than they said.. will be finding another place for service 

Business response:

Hi, Ryan. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com! 

Courtney B.'s profile image
Courtney B. 
8 months ago

no words can express how awesome my interactions with the team were they were unbelievable quick fast and quality was out of this world they were just as cute as pie and they were very nice to me and very helpful and they took me in last minute and totally my car runs so good now and they have made every ride I will take from here on out a safe one so thank you from the bottom of my heart I really appreciate it you guys did a great job and like I said they were just the quality and quantity so it was awesome they were like a... read more

Janessa J.'s profile image
Janessa J. 
2 years ago

I called and was told that break pads and machining the rotors would be $100 out the door. They claim that on their signs. $100 breaks!!! The estimate, when I brought my car in, was $360. $85 for the labor of break pads. Unless there are miraculously cheap $15 break pads somewhere, it seems to me they are lying about what they can/do provide. Thanks for wasting my time. 

Business response:

Hi, Janessa. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com! 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.5 star rating with 751 reviews. 

When is Budget Brakes open?

Budget Brakes is open now. It will close at 5:00 p.m.