Budget Brakes

4.4

Auto Repair
Nashville, TN

About this business

Automotive Auto Repair Car Inspectors

Location details

5345 Charlotte Ave, Nashville, TN, 37209, United States

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Weekday	Schedule	Status
Mon	7:30 a.m. to 5:00 p.m.
Tue	7:30 a.m. to 5:00 p.m.
Wed	7:30 a.m. to 5:00 p.m.
Thu	7:30 a.m. to 5:00 p.m.
Fri	7:30 a.m. to 5:00 p.m.
Sat	7:30 a.m. to 5:00 p.m.
Sun	Closed

4.4636 reviews

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Alan L.

a year ago

This Brake service at this Location is outstanding, I have full trust in their work,, and what they are telling me. what does it mean to me. My Life is on the Line. This who I depend on. I wouldn’t think taking my vehicles anywhere else. That includes the dealership !!! Thank you for the dedication and service. Alan. Latourette Ps. Call if you want to here a story over service work done, that should have took my Life !!

Business response:

Hi, Alan. Thanks for taking the time to share your positive experience. We truly appreciate it!

Stella C.

a year ago

Went in for brake pad inspection and was glad to hear that pads are still good.

Business response:

Hi, Stella. We are thrilled to learn that you had a positive experience with us!

Juan C.

a year ago

Greeted with awesome customer service. Couldn’t service my vehicle but recommended that I take it to a Toyota dealership. Gave me a copy of the cars diagnostic results and no charged . 100% honesty was expressed by the mechanic. Thank you.

Business response:

Hi, Juan. Thanks for taking the time to share your positive experience. We truly appreciate it!

Marc S.

3 weeks ago

You advertise tire alignment for 56.00. I came in yesterday and returned today, to get the work done. Final cost before tax 164.00. Attendant said extra cost was my suv, and parts.....what parts????? Classic Bait and Switch !!!!!!!

Business response:

We appreciate your feedback, Marc. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues.

Jim P.

3 weeks ago

I scheduled for 2 o'clock and they didn't pull the car into the garage till 2:45

Business response:

Thank you for sharing your thoughts, Jim. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.

Ryan S.

a month ago

Told me a price, did my alignment, then charged me $60 more than they said.. will be finding another place for service

Business response:

Hi, Ryan. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com!

Courtney B.

2 months ago

no words can express how awesome my interactions with the team were they were unbelievable quick fast and quality was out of this world they were just as cute as pie and they were very nice to me and very helpful and they took me in last minute and totally my car runs so good now and they have made every ride I will take from here on out a safe one so thank you from the bottom of my heart I really appreciate it you guys did a great job and like I said they were just the quality and quantity so it was awesome they were like a... read more

Janessa J.

a year ago

I called and was told that break pads and machining the rotors would be $100 out the door. They claim that on their signs. $100 breaks!!! The estimate, when I brought my car in, was $360. $85 for the labor of break pads. Unless there are miraculously cheap $15 break pads somewhere, it seems to me they are lying about what they can/do provide. Thanks for wasting my time.

Business response:

Hi, Janessa. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com!