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Budget Brakes

4.5

About this business

Location details

4709 Mobile Hwy, Pensacola, FL, 32506, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.5996 reviews
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Jordan S.'s profile image
Jordan S. 
2 months ago

I came in with noise complaint along with needing an alignment. The steering wheel was off center to the left. 1. They couldn’t duplicate the noise. I showed the tech the noise and was told they couldn’t pinpoint it. I went ahead with the alignment (WROND DECISION) my steering wheel is off center the the right. I took my car back up there and they pretended to realign my car thinking I wouldn’t notice that they didn’t move anything on the 2nd alignment. I am an ASE A4 certified technician and the service I received here is g... read more

Business response:

Hi, Jordan. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com! 

Lindy K.'s profile image
Lindy K. 
4 months ago

It’s the fact that I spent $600 on brake pads all way around and 1 wheel bearing that did not fix the squeak in my brakes will not be returning for any services 

Business response:

Thank you for sharing your thoughts, Lindy. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com. 

Michael R.'s profile image
Michael R. 
4 months ago

Tooexpansive 

Business response:

Hi, Michael. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com! 

Virgil E.'s profile image
Virgil E. 
4 months ago

They did a alignment and didn't work and blamed my tires so I got new one( I really like that they actually realigned it free) and kow when I drive and trun to park sounds like they didn't tighten something up. I dont want to go back because I tried to tell them what year my truck is and the were very confident that they were right even cam out and said look inside my door and I wanted to correct them but as you can see the door is from a different year truck and did want that to cause problems and I didn't want to bist his ... read more

Matt W.'s profile image
Matt W. 
4 months ago

Inexplicably expensive compared to other companies. Brand new brakes already squeaking. 

Business response:

Hi, Matt. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com! 

Christopher D.'s profile image
Christopher D. 
4 months ago

Crappy brake hardware, crappy workmanship and crappy attitude 

Business response:

We appreciate your feedback, Christopher. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues. 

Jaiver M.'s profile image
Jaiver M. 
5 months ago

Gives bullshit suggestion trying to make customer pay more for more work. Try to make money out of people who don't know about cars. Unfortunately, I did know what was wrong and I did tell them what wrong but they wanna do extra work trying make money out of people. 

Business response:

Hi, Jaiver. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com! 

Christa N.'s profile image
Christa N. 
6 months ago

I spoke to Corey, about a brake inspection, it was done same day, and great customer service. 😊 

Alicia H.'s profile image
Alicia H. 
6 months ago

Best experience ever,friendly and quick,clean wait area 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.5 star rating with 996 reviews. 

When is Budget Brakes open?

Budget Brakes is closed now. It will open tomorrow at 7:30 a.m.