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Budget Brakes
- Auto Repair
- Pensacola, FL
About this business
Location details
4709 Mobile Hwy, Pensacola, FL, 32506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I came in with a brake issue & was told it was all 4 rotors & brake pads & would cost $988. Yikes! Got a 2nd opinion & was told it was only the 2 rear brake pads that were bad. He even showed me the rotors, said they looked pretty new. Cost me $37. I don't know much about cars but enough to know a brake job should never cost $988. Just so you know you tried to rip off a single mother with a disabled child. I don't know how you sleep at night. Shame on you.
Business response:
We appreciate your feedback, Kristen. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues.
After "free" brake inspection I was quoted an astronomically high price for the suggested work. Each time I said no the price went down until an employee rudely stated, " how much are you wanting to spend, I can't do shit for free". When I stated something more in line with the advertised $100 per axle I was told that was for small foreign cars with small brake pads not my old domesticvehicle with big pads. NONSENSE! Small foreign pads are twice the price of my domestic pads. Yet, since I had zero pads on front, I had t... read more
Overall My husband was very pleased, and friendly service
Very professional with my Audi Q5. Changed my brake pads promptly and carefully. Will service my Audi brakes here again! Staff are very informative and encourage any questions.
Business response:
Hi, Andrew. Thank you so much for leaving us a stellar review!
Brandon and Cory are great. Very helpful and kept me updated on what was happening. I came in on a busy day but they still moved quickly to get my truck done. Best location for brakes.
I felt like I paid way too much. I didn’t expect to pay over $1,000 at a place called Budget Brakes. I was only given that one price and no other options.
Business response:
Hi, Autumn. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com!
Did great job diagnosing and repairing problems that occurred from another recent brake service outfit. Rotors a bit expensive from China. Twice what you would pay if ordered on your own but service excellent
Business response:
Hi, Robert. Thank you so much for leaving us a stellar review!
Very professional and courteous. Gave suggestions on what I needed instead of trying to sell me unnecessary stuff
Francisco was an extremely professional, courteous, and knowledgeable associate manager. He did a wonderful job of assisting me with picking out tires today.
Frequently asked questions about Budget Brakes
How is Budget Brakes rated?
Budget Brakes has a 4.5 star rating with 996 reviews.
When is Budget Brakes open?
Budget Brakes is closed now. It will open tomorrow at 7:30 a.m.