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Buildingstars of Austin Texas

3.9

About this business

Location details

8906 Wall St, Ste 401, Austin, TX, 78754, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.931 reviews
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Eugene K.'s profile image
Eugene K. 
rating
a year ago

I've known and worked with Building Stars for over 10 years in the Austin market. Amy and her team have always been great to work with. Mr. Brown has been doing floor work for as long as I can remember and has great experience with all things cleaning. Great people doing great work! 

Jm S.'s profile image
Jm S. 
rating
7 years ago

Great communication and customer service. Highly recommend to local businesses. Good value for the price. I spoke with Amy and she was able to quote the service, discuss the products used for cleaning, and assured me that the staff is reliable and professional. 

Kevin M.'s profile image
Kevin M. 
rating
9 years ago

Building Stars is the company I use to clean my small suite of offices. The pricing is very reasonable and the cleaning crew that comes through always does a great job and is very responsive if we do have problems. We had a plumbing issue and had some carpeting that had been stained with water. Building Stars had a carpet cleaner come through and got the carpet cleaned and free of odor. I would recommend Building Stars to anyone needing a reliable housekeeping service. 

Kinzee S.'s profile image
Kinzee S. 
rating
11 years ago

I just wanted to let people know that Buildingstars and the person that runs this company has won my loyalty. It is not easy to find a cleaning company that you can trust and rely on. I just recently employed them after hearing about Buildingstars from my friends. So far it's been a great experience. The products and service they provide is great. The best part, it's very easy to get the hold of them if I have any questions or concerns. I liked that when they presented me with an offer, they were not pushy at all. I would re... read more

Mike S.'s profile image
Mike S. 
rating
11 years ago

I have been using bulding stars for over a year to clean my office space and they are doing a great job. If I have any issues or areas of concern they always take care of things to my satisfaction. Kinda suprised to see other reviews that are not so great for these guys. I can recommend them without hesitation. 

Melissa A.'s profile image
Melissa A. 
rating
12 years ago

I like to say I have no problems with this cleaning company it is reasonable priced and the communication is wonderful and love coming into my office and everything is so clean (I have messy employees) they may improved since last reviews but my cleaning tech is wonderful !!!!! 

Anna S.'s profile image
Anna S. 
rating
2 years ago

As the owner of a business, I'm appalled at the way this business is run. The cleaners were scheduled to come at night after closing, but there was no oversight by the company to ensure the work was completed. The cleaning was simply bad. When we complained, the owners came to review the job and agreed with us that the work was done very poorly. But the issues continued for months even after several more complaints directly to the owners. There were several nights when the cleaners failed to show up at all, but claimed they ... read more

Business response:

This review is for a different company. If you can please remove and rate the company you worked with please. Thank you. Amy Wright 

Kristen P.'s profile image
Kristen P. 
rating
3 years ago

Buildingstars has been extremely difficult to work with, and they were also very difficult to terminate our relationship with. Their cleaning service was sub-par, and when I tried to end our contract, it required multiple notifications via Certified Mail with documentation of dates and photographs. Then after our contract was terminated for Nonperformance, they continued to send our accounting department invoices for several months. I would not recommend using this cleaning service, as they make you sign a contract, and i... read more

Jennifer M.'s profile image
Jennifer M. 
rating
7 years ago

We hired Building Stars to clean our commercial property a few months ago. We have had problems with them since the beginning, however, every month their progress seemed to regress. It got to the point where we were sent a new cleaning team within the company and it got even worse. We even printed spreadsheets out to help the crew navigate through what needed to be done. Went above and beyond and management was unresponsive and unreliable. Once we put in our notice to move on, the cleaning has practically been non existent. ... read more

Business response:

Jennifer, I appreciate your honest feedback and so glad that your business is still a long term customer of Buildingstars Commercial Cleaning. Yeah! As the owner, I am dedicated to making certain that customers are happy and your concerns addressed. Thank you for your feedback. This is a tough industry yet we strive to go above and beyond. 

Frequently asked questions about Buildingstars of Austin Texas

How is Buildingstars of Austin Texas rated?

Buildingstars of Austin Texas has a 3.9 star rating with 31 reviews. 

When is Buildingstars of Austin Texas open?

Buildingstars of Austin Texas is closed now. It will open on Monday at 8:00 a.m.