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Burt's Reliable
- Heating & Air Conditioning/HVAC
- Southold, NY
About this business
Location details
1515 Youngs Ave, Southold, NY, 11971, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have used Burt’s for decades and the service has always been great but this last year has been a nightmare. The communication is awful. I have received texts saying that a technician is on their way only to wait for hours and have no one show. Then when I called I was told that they didn’t have the part. If I hadn’t called I would never have known. They knew for weeks this job had to be done, when were they going to order the part?? Twice I made an appointment weeks in advance only to be cancelled the day of the service. ... read more
Horrible service! The Oil truck delivery driver didn’t pay attention while refilling my tank. Oil leaked into my basement and flower bed. Management has been unsympathetic to our ordeal.
My Mom passed away and I received a bill in her mailbox. I called to say that she had passed and I would be paying her bill. I paid the bill immediately which included a letter advising them to discontinue deliveries and included all my contact information. A few weeks later I received THREE bills in one day advising that the account was seriously overdue and ALL of the bills were sent to my Mom's address NOT MINE after I had advised VERBALLY and IN WRITING to contact ME. I was confused I had just sent them a $400.00 payment... read more
Frequently asked questions about Burt's Reliable
How is Burt's Reliable rated?
Burt's Reliable has a 4.8 star rating with 341 reviews.
When is Burt's Reliable open?
Burt's Reliable is closed now. It will open at 7:30 a.m.