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Cadillac
- Automotive
- Ontario, CA
About this business
Location details
2131 E Convention Center Way, Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Hands down -BEST car buying experience I've ever had! Being a person who buys a new car every two years, I'd have to say I've had a lot of bad, mediocre, and good car buying experiences. BUT, MARK CHRISTOPHER AUTO CENTER raised the bar! It started when we got to the lot, we were greeted by a very friendly Sales guy who escorted us to Michael Biddles office (had an appt) where Michael was very attentive to what was important to us in a vehicle and took the time to make sure we were 100% educated regarding the vehicle options ... read more
Business response:
Thank you so much for your fantastic feedback and recommendation, Jenna. I am pleased to hear that Michael was able to provide an efficient and overall positive car buying experience. Congratulations on your new car! Hope you have a safe and enjoyable ride ahead! Sincerely, Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900
Attentive staff, very efficient and helpful. Made us feel welcome and unrushed. Answered all questions. Munir Mansuri took great care of us.
Business response:
Teresa, thank you so much for the great review of your experience at our dealership and especially with Munir. Our team takes pride in their helpful and efficient customer service and will be ecstatic to hear that you left Mark Christopher Auto Center satisfied. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900
Business response:
Thank you for taking the time to leave us this review, Fred! I would be happy to know if there is anything we could do in the future to change your 4-star experience into a 5-star experience. Have a great day! Regards, Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900
I am a repeat customer at mark Christopher Cadillac and or course when I was looking for a new car I went back to where I feel very satisfied ! My regular salesman Jonathan Click set me up with the internet specialist Gerald Waters who was amazing and worked a great deal for me on my new Cadillac XT5 !!
Business response:
Thank you for providing us with feedback regarding your recent visit, Linda! Our team works hard to keep our customers coming back to Mark Christopher Auto Center and it’s great to hear of your continued business. Jonathan and Gerald are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new XT5! Regards, Mike Cagey,... read more
Business response:
Thank you for your feedback, Eulalio. We encourage you to contact us if you'd like to discuss any aspect of your visit in greater depth. Sincerely, Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900
Business response:
Thank you for taking the time to leave us this review, Pete! I would be happy to know if there is anything we could do in the future to change your 4-star experience into a 5-star experience. Have a great day! Sincerely, Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900
I have a 2004 Cadillac CTSV and had my recalls done the other day. I dropped the car off the night before and the car was ready the next day when I got off work and was picked up by there shuttle service! Overall great experience with Dave in service and will continue to bring the car in for any recalls.
Business response:
Dominic, thank you for this great review! I can't tell you enough how much we appreciate Dave and our service team. They do a fantastic job and we are very happy that they were there to take care of you! If you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909.975.3932
Business response:
Bridget, your 5-star feedback makes us feel confident that we are doing our very best for our customers. Please feel free to contact us if you have any questions or concerns. Best Regards, Mike Cagey General Manager mcagey@markchristopher.com 909-390-2900
Frequently asked questions about Cadillac
How is Cadillac rated?
Cadillac has a 4.1 star rating with 2,677 reviews.
When is Cadillac open?
Cadillac is open now. It will close at 7:00 p.m.