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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent customer service Awesome deal. We got what we asked for and got what we wanted! Excellent customer service! We are happy we accepted the recommendations from family members.
Business response:
Thank you for coming to see us! We appreciate your five-star review. Congratulations on your Ford and I am thrilled to read that Eric Steffes got you an awesome deal and exactly what you asked for . Thank you for your kind recommendation. If you need anything moving forward, be sure to let us know. - Jill Chafitz-Director of Customer Relations
Customer service at its best I am living California. Initially i was skeptical about buying vehicle remotely as communications with previous remote dealer always seem a bit off until I met Eric. I only sent a short message through the website and Eric kind of read through me, and sent me the walk through video of truck that exactly matches my request within hours, this is best internet car shop experience I have so far. Pricing wise, Eric offer the pricing and financing deal that meet my expectation and I don't think any dea... read more
Business response:
Thank you for the Awesome review. Thank you for putting your trust into Camelback Ford and Eric Steffes . It is our goal to provide our customers with the best price possible and the best car buying experience.We appreciate your wonderful compliments. It was a pleasure assisting you in your search for a new Truck. Please be sure to reach out to us if there is anything else you may need in the future. Have a great day and enjoy your new ride! - Jill Chafitz-Director of Customer Relations
I didn't expect to leave with a car This was my last hope and I wasn't getting nowhere on getting newer car until I came to Camelback Ford Lincoln. MyKoal was really helpful and respectful. With his help I got to take my new car home that night. Thank you.
Business response:
Thank you for the 5 star review. Glad we could restore your hope and happy to hear Mykoal was able to get you in a new car and drive it off the lot that night. We love hearing feedback like this and we want to shoot you a Congratulations and thank you for choosing Camelback Ford. Jill Chafitz Director of Customer Relations
A Blessing in disguise. I was hoping on a particular car but was given something more qualified for and newer. I was blessed in even having more than fairness with a down payment option. I appreciate the kindness and hospitality. For working with me and also making it possible to go home with a car that same night. Thank you again.
Business response:
We thank you for taking the time to leave a 5 star review and recommending Camelback Ford . I am happy to hear Mykoal and Sabeur were able to get you a new vehicle and a fair payment. Kindness and hospitality is something we strive for , so I am happy to hear the team brought just that . Please reach out to us if you need anything now or in the near future. Jill Chafitz Director of Customer Relations
Ford is the best place to get a car/customer service I recommend anyone who is looking for an excellent experience with a dealership choose Camelback Ford! Talk to Joshua as well. Amazing customer service at Camelback Ford!
Business response:
Wow.. Thank you for the recommendation and referring Josh Miller to anyone in the market for a vehicle. We are happy to see Josh delivered an excellent experience and amazing customer service. Please let us or Josh know if you need anything in the near future . Jill Chafitz Director of Customer Relations
Excellent Customer Service Very good experience from the initial phone call to the purchase. These guys are amazing. Their attitude, honesty and customer care was nothing short of a five star experience.
Business response:
We are so happy to see we left such a great impression. Honesty and attitude is detrimental in customer service and I am happy to see the team delivered just that. Thank you for the 5 star review and recommendation. We look forward to seeing you in the future. Jill Chafitz Director of Customer Relations
Great Customer Service The staff was friendly and very helpful. They make the experience very smooth buying a new vehicle. My friend bought a vehicle on the same day and I will recommend this dealer again.
Business response:
Ray, Friendly, helpful and a smooth experience is what we strive for. Thank you for the 5 star recommendation and we hope you and your friend enjoy your new vehicles and have a blast cruising the AZ roads . Jill Chafitz Camelback Ford and Lincoln
Eric is great Eric was great and did a deal that we didn't think was possible AND it was done in record time! We would highly recommend him to our friends.
Business response:
Dan, We think Eric is GREAT too. Thank you for taking the time leave a 5 review and recommending Eric Steffes and Camelback Ford .We look forward to seeing you for your servicing needs. Jill Chafitz Director of Customer Relations.
Not your traditional sales experience I was contacted by Eric after a inquiry. From the time I arrived till the time I left Eric was patient and was amazing helping us find our new vehicle and working hard overcoming with neg. Equity. Him and the management was very accommodating and explained everything, they were helping us come up with the best options. Keep up the amazing work and use Eric for all your needs.
Business response:
Thank your for your review on Salesman Eric Steffes. We strive to provide all of our guests with the best customer service and are happy to hear Eric delivered the car buying experience you deserve! Thank you for leaving such awesome feedback and referring Eric Steffes. Jill Chafitz Director of Customer Relations
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 7,751 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open at 10:00 a.m.