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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
New car purchase Although we ran into a few snags when another dealership backed out on a deal Eric did a great job taking care of us and making us a great deal. Love the new car!
Business response:
We are happy to hear we were able to get you into a vehicle and offer such a great deal. Thank you for the kind words on Salesman Eric Steffes and please be sure to let us know if you need anything in the future. Jill Chafitz - Director of Customer Relations
Purchased new vehicle The staff were great. They got us into a new vehicle and gave us the affordable payment. I’m very happy with the new vehicle. Thank you so much camelback ford staffs.
Business response:
Hello there and thanks for that positive review! A new vehicle and affordable payments is what we like to deliver . We are happy to see you love your new vehicle . Please be sure to reach out to us if there is anything else you may need in the future. Have a great day and enjoy your new ride! - Jill Chafitz -Director of Customer Relations
My New Favorite Dealership! I would like to thank Collin Smith for the exceptional service, and a fantastic experience with my purchase yesterday. The process was simple and easy, and I highly recommend working with their amazing staff!
Business response:
Thank you for your great recommendation and we are happy to see Collin Smith brought an exceptional purchase experience . Fast and simple is what we like to hear. Thank you for choosing Camelback Ford and we look forward to seeing you for your servicing needs. Jill Chafitz- Director of Customer Relations
Stress & Pressure Free Experience First & foremost, our experience working with Kitara was super. She introduced herself & let us know she would be taking care of getting us into our new truck. She made us priority 1 start to finish & we never felt like we were on our own. Her knowledge of features on our new truck was impressive, & if she wasn't clear about a feature, she took time, did the research, made sure it was right & that we understood it! She also helped us get all our "stuff" from old truck into new truck. Our new... read more
Business response:
Thank you for the five-star recommendation, it was a pleasure having you at the dealership. It is our goal to provide our customers with the best possible car buying experience and we are happy to see Kitara and the team brought just that.We appreciate your wonderful compliments. We hope that you will reach out to us if you need anything else moving forward- Enjoy the new ride. Jill Chafitz- Director of Customer Relations
Last minute truck to tow Over 3 weeks ago contacted Ford financial for consideration in buying a ford truck with 6 seats and a 4WD or expedition.. After contacting Ford motors, they sent me to the nearest dealer and contact was Eric. At last minute Had a 2007 Toyota Tundra with twice the amount over the weight of the back axle and needed a truck to tow. Eric helped make the deal happen. He went out of his way in the day, shared his leads also to assist the purchase. Thank you and your service.
Business response:
Thank you for the 5 star review and your feedback .It is good to hear that you had a great experience at our dealership ,Eric Steffes works hard to provide the best customer service around and we are happy to see he did just that. I'm thrilled that he was able to go above and beyond the call of duty. We appreciate your business, and look forward to working with you again. - Jill Chafitz- Director of Customer Relations.
Great! Everyone was extremely helpful and everyone worked hard to find me the best deal possible. Eric was great along with Sabeur and Mike! Great team and I couldn’t be happier with my car, along with all the perks coming from ford.
Business response:
Thank you for your great recommendation of our dealership. We appreciate your kind compliments. We are proud to offer you the best deal possible and It is great to hear that the Camelback Ford Team has been able to provide an excellent customer experience. We look forward to seeing you on your next visit. - Jill Chafitz-=Director of Customer Relations.
Excellent Customer Service I had Collin Smith as my salesperson. Collin did an outstanding job, I would highly recommend him! Matt, sales manager, was great too. Customer service was spot on! Thank you
Business response:
Thank you for coming to see us. We will be sure to let Collin Smith know that he did a great job and that his customer service was spot on. Should you need anything else, please let us know. Thank you for great recommendation - Jill Chafitz - Director of Customer Relations
Video performance Received a follow up call from Eric discussed what I needed. Said he would send video and describe features. Video great not a money pitch but a product explanation and definitely not what was expected. Great job. Financing great fast efficient and pleasant
Business response:
Thank you for coming to see us and taking time out of your day to post a 5 star review. It was a pleasure having you at the dealership, and we will be sure to pass along your kind words to Eric Steffes. Should you need anything else in the future, please feel free to let us know. Jill Chafitz-Director of Customer Relations
A great experience Employees were great help with getting the truck i have always wanted i would like to do service again in the future. They were so patient and understanding of the situation thank you gentlemen
Business response:
Thank you Miguel,for coming to see us. We appreciate your support and your feedback is much appreciated. We are happy to know that you are satisfied with your experience and we were able to get you into the truck you've always wanted. We look forward to seeing you for your servicing needs. Jill Chafitz-Director of Customer Realtions
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,048 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open at 10:00 a.m.