Camelback Subaru

4.3

Car Dealers
Phoenix, AZ

About this business

Automotive Car Dealers

Location details

1521 E. Camelback Rd., Phoenix, AZ, 85014, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 9:00 p.m.
Tue	8:00 a.m. to 9:00 p.m.
Wed	8:00 a.m. to 9:00 p.m.
Thu	8:00 a.m. to 9:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 8:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

4.35,045 reviews

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2021 SUBARU OUTBACK PREMIUM Owner

2 years ago

Excellent service, as always! On time, professional, vehicle looked great on return

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. me with any further questions or inquiries.

2022 SUBARU WRX Owner

2 years ago

Good customer service, detailed my vehicle and it looks amazing

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

2010 MAZDA MX-5 MIATA Owner

2 years ago

Ian Woolley is my service provider. He is outstanding and the mechanics are knowledgeable and professional.

Business response:

2019 VOLKSWAGEN ATLAS S Owner

2 years ago

Excellent customer service and technical expertise

Business response:

2023 SUBARU OUTBACK WILDERNESS Owner

2 years ago

Very professional and courteous. Very glad we purchased our Subaru at Camelback Subaru.

Business response:

2023 SUBARU IMPREZA PREMIUM Owner

2 years ago

They did an 18,000 mile service when my car had only 10,700 miles... I think I shouldve gotten the 12,000 mile service? Seemed like an extreme upsell but whatever. I didnt get the free car wash that was promised either, but the car was taken care of.

Business response:

We would like to speak with you regarding your recent service visit as our records indicate we performed a 12,00 mile service which includes a tire rotation, oil change and multipoint inspection. We would like to speak with you to find out where the miscommunication might be. Please reach out to Russ Schwartzman, Service Director, at 602-847-8536, at your earliest convenience to discuss this further.

2019 SUBARU OUTBACK 3.6R LIMITED Owner

2 years ago

L/r window was not working, was fixed but, the explanation I am not sure was the real issue ! The problem was said to be dirt in the window channels? The car is always clean and never off road, I noted before bring the outback in that their was no power going to the window, note the L/R window is the least operated window of the car, if the problem happens again it would help to understand how to get the window operating especially if we are out of town or on a trip ! Thank You Camelback Subaru!

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our service department. Please feel free to contact us at anytime with any further questions or inquiries.

2014 SUBARU FORESTER 2.5I PREMIUM Owner

2 years ago

Camelback Subaru is an amazing dealership. They Dont make anything complicated I brought my own parts and they installed them. They have good communication with customers. I had a good experience.

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon!

2017 VOLKSWAGEN GTI S/SE/AUTOBAHN/SPORT Owner

2 years ago

It took until the next day to finish service on my car, which resulted in a total of $141.01 Lyft charges the following day so that I could get to and from work. And I've been waiting for a daytime running light on backorder since 7/16/2022 (almost 10 months), and now I'm waiting on a backorder for a satellite antenna problem, and I fear it may take just as long. These all may be problems with VW parts supply and not this dealership.

Business response:

We appreciate your patience as the car industry is still feeling supply chain effects from Covid and we're doing our best to accommodate our customers. We would be happy to speak with you on any updates related to your parts, just contact our service department.