This profile has been claimed by the business owner or representative.
Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Kept me updated on what's going on with my vehicle
Business response:
Thank you for your fantastic feedback! We're glad to hear that you appreciated the updates about your vehicle. Keeping our customers informed is a top priority for us. We look forward to serving you again in the future!
Quick and stress free clean area
Business response:
Thanks for the fantastic review! We're thrilled to hear that you enjoyed a quick and stress-free experience. Your satisfaction means a lot to us, and we look forward to welcoming you back soon!
Greatest. And clean restrooms.
Business response:
Thank you for your awesome review! We're thrilled to hear you had a great experience and appreciated our clean restrooms. Your feedback means a lot to us!
Subaru took care of an issue. I have noticed they have gotten better and actually take in feedback. Great dealer
Business response:
Thank you for your feedback! We're thrilled to hear that you had a positive experience and that you feel your feedback is valued. We strive to improve continuously and appreciate your support. Enjoy the drive!
Very much appreciated Chloe, service person, who updated me on status of my car throughout the time my car was in service. Thank you, Chloe! Need more women like her in this field. Women communicate better then men regarding car issues. Dislike: Other times I've been there, men who I dealt with, I felt talked down to. Reason for only 4 stars, which is still very high. Next time I need my car service, I'd like Chloe, if she's still there. Or another woman like her.
Business response:
Thank you for your feedback! We're glad to hear Chloe provided excellent service and communication. We aim to create a welcoming environment for everyone, and your thoughts help us improve. We look forward to seeing you again and will ensure you receive the same great service next time!
The service was great; Randy Ott and the team did the oil change, part of the 60,000 mile service, and they did the wheel alignment since I had gotten new tires since my last service. Everyone was friendly and the service was completed promptly while I was waiting at the Service Facility.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Randy and the team provided you with prompt and friendly service. Your satisfaction is our priority, and we look forward to seeing you again for your next maintenance! Safe travels with your Passat!
Service advisor Rebecca was very professional and she earns my trust and confidence.
Business response:
Thank you for your kind words! We're thrilled to hear that Rebecca provided you with a trustworthy experience. We strive to deliver top-notch service and appreciate your feedback!
Chloe, my advisor, was very courteous, helpful and patient. I appreciate her help and being so kind. On another note, nothing in your courtesy area (i.e. coffee maker, tea maker, etc.) was working. You might want to consider the area you are located in and how this is super important while customers wait. When I've been to the store in Surprise, they even have snacks!
Business response:
Thanks for the fantastic review! We're thrilled to hear Chloe provided such great service. We appreciate your feedback about the courtesy area and will definitely look into improving that experience for our customers. Your insights help us grow and serve you better!
I always have a pleasant experience.
Business response:
Thanks for your kind words! We're thrilled to hear you consistently have a pleasant experience with us. Your satisfaction means the world to our team. We look forward to serving you again!
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.3 star rating with 5,045 reviews.
When is Camelback Subaru open?
Camelback Subaru is closed now. It will open tomorrow at 10:00 a.m.