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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I recommend going in to see Ever. I recommend going in to see Ever. He worked with me and made sure I got the deal I asked for. Luis the GM made sure it happened. Professionals all around. 10/10
Business response:
Dennis, thanks for the fantastic review! We're thrilled to hear about your positive experience with Ever and Luis. Our team is dedicated to providing top-notch service, and it's great to know we hit the mark for you. We appreciate your recommendation!
Cameron did a great job from check in to check out! Cameron did a great job from check in to check out! Service was fast and well done!
Business response:
Thanks for the fantastic review, David! We're thrilled to hear Cameron provided you with excellent service from start to finish. Your feedback means a lot to us, and we can't wait to welcome you back soon!
First time going in for service. First time going in for service. Waited 20 minutes for someone to come greet me and tell me what the process was. Was told things would be good to go in about 90 minutes. Over two hours later I had no updates, and the online tracker didn't work. When I finally received the inspection report link to approve the charges it showed as $67 when it really should have been part of my free maintenance from the service agreement. Did not get my truck back until my partner called and demanded they fini... read more
Business response:
We understand how frustrating it must have been to wait for service and not receive timely updates on the status of your truck. It’s concerning that the online tracker didn’t work, and we apologize for the confusion with the charges on your inspection report, especially since the service should have been covered under your maintenance agreement. To ensure we can resolve this for you, please reach out to Jimmy, our Service Manager, at [email protected]. We’d like the opportunity to make things right and prevent this from happ... read more
Robert Gonzales is the best service manager- he is Robert Gonzales is the best service manager- he is efficient, upfront, and responsive. I’ve been pleased with camelback Toyota
Business response:
Thanks for the fantastic review, Jocelyn! We're thrilled to hear you had such a great experience with Robert. Our team strives for efficiency and transparency, and it’s rewarding to know we’re hitting the mark. We appreciate your support of Camelback Toyota!
I appreciate the excellent service received & will I appreciate the excellent service received & will continue to bring my vehicle here for any type of service needed.
Business response:
We're thrilled to hear you had a great experience with us. Your continued support means a lot, and we look forward to serving you and your vehicle in the future!
Everything was done in a timely matter. Everything was done in a timely matter. Gave me options on services that were past due and its importance but with any pressure just education on what I do need .
Business response:
We're thrilled to hear you appreciated our timely service and informative approach. Helping our clients understand their options is our priority, and it's great to know you felt no pressure. Your satisfaction motivates us to keep delivering the best!
JJ was very responsive via text and email. JJ was very responsive via text and email. When we met in person he was super helpful and patient going over all the features of the vehicle.
Business response:
Thanks for the great feedback, Jamie! We're thrilled to hear about your positive experience with JJ. Our team strives to provide excellent service, and it’s awesome to know he made a lasting impression. Enjoy your new vehicle!
My service tech Mike Romero was very helpful and honest! My service tech Mike Romero was very helpful and honest! My car was done in a decent time. I enjoyed that they have a quiet space upstairs to relax while waiting for your car. However, there is a "managers lounge" in that same upstairs area that whoever was in there was talking and playing music very loud. Kind of defeated the purpose of a quite space. I normall go to Superstition Springs Earnheart Toyota but I'll prob return for my next service to Camelback.
Business response:
We're thrilled to hear Mike provided helpful service and that you enjoyed our waiting area. We appreciate your input about the noise and will work on enhancing the atmosphere. Looking forward to welcoming you back at Camelback for your next service!
Very happy with the sales and service departments, the Very happy with the sales and service departments, the service writer Andre and salesman Michael Tommasino
Business response:
We're thrilled to hear you had a great experience with our sales and service teams. Andre and Michael appreciate the shout-out! Your satisfaction is our priority, and we look forward to serving you again.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 34,710 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.