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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The service was very good, the employees always was friendly. The time for waiting for the service was good
Business response:
We're delighted to hear about your positive experience! Providing excellent service in a friendly environment is always our goal. We understand the importance of your time, and we're glad to hear that the waiting time met your expectations. Thank you for choosing us for your service needs, and we look forward to welcoming you back in the future. If there's anything more we can do for you, please feel free to let us know. Your satisfaction is our priority!
Very comfortable and professional. I had no pressure to communicate with them. Everything just on point.
Michael French is my service advisor. He has never pressured me to get any extra service than what I went for. I appreciate it when he does. I am a 71 year old female who is wanting to retire in the next year so I want my car to be in good shape when I retire. I think this visit was the 1st time, if I remember correctly, that I just had an oil change. I would recommend Michael and Camelback Toyota to friends and family.
Business response:
Thank you so much for your kind words and recommendation! We truly value your loyalty and trust in our service department. Michael French is dedicated to providing honest and professional service tailored to your needs, ensuring your vehicle remains in excellent condition for your retirement. We appreciate your feedback and look forward to continuing to provide you with outstanding service at Camelback Toyota. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing us... read more
Adam was very helpful and did a great job answering our questions. The length of time it took to complete the service (7hrs), was a bit of an inconvenience and was not what we are used to from Camelback Toyota's service department.
Business response:
Thank you for your feedback and for bringing this to our attention. We apologize for any inconvenience caused by the longer-than-usual service time during your recent visit. We strive to provide efficient service and your experience does not reflect our usual standards. We will review this with our team to ensure we improve our service times in the future. We appreciate your patience and understanding, and we look forward to serving you better on your next visit.
Great service. Relaxing areas, to wait while services are completed. Communication is good while service is happening.
Business response:
Thank you for sharing your experience! We're thrilled to hear that you had a great service visit with us. Providing a relaxing waiting area and keeping you informed throughout the service process are priorities for us. Your feedback is valuable, and we appreciate your kind words. If there's anything else we can do to improve your experience further, please let us know. We look forward to serving you again in the future!
Teddy was great! Super nice answered all my questions!!! Adding words to meet minimum amount of words.
Es un lugar donde la gente es muy amable y te hacen sentir muy bien
Business response:
¡Gracias por tu reseña! Nos alegra saber que tuviste una experiencia positiva con nuestro equipo amigable. Brindar un ambiente acogedor y asegurarnos de que nuestros clientes se sientan bien siempre es nuestra meta. Si hay algo más que podamos hacer por ti o si tienes algún comentario adicional, no dudes en hacérnoslo saber. ¡Apreciamos tu apoyo y esperamos verte nuevamente pronto!
They are very busy, so make an appointment. If you have an appointment it won’t take long.
Business response:
Thank you for sharing your experience! We appreciate your feedback. Yes, making an appointment ensures a smoother and quicker service process, especially during busy times. We strive to provide efficient and timely service to all our customers, and we're glad that your appointment helped expedite your visit. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We look forward to serving you again. Thank you for choosing us for your automotive needs!
WAIT TIME WAS A BIT LENGTHY BUT THE SERVICE WHEN I GOT MY VEHICLE WAS IMMACULATE!
Business response:
Thank you for sharing your recent experience with us. We appreciate your feedback and are pleased to hear that the service you received upon retrieving your vehicle met your expectations. While we're delighted that you found our service to be immaculate, we also acknowledge your comment about the wait time. We understand that your time is valuable, and we apologize for any inconvenience caused by the lengthy wait. Your satisfaction is important to us, and we are continuously working to improve our processes to ensure a more ... read more
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 33,402 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 10:00 a.m.